We sailed July 2012 from Vancouver northbound. shortly into cruise starboard engine failed, for entire day, but we got to port on schedule. Boat had serious vibration the entire cruise. We were on navigation deck and could feel it. Was felt thru out ship, more on lower decks.
Cabin spacious, clean and well functioning.
Cabin attendants, Neptune lounge staff and dinner restaurant staff all excellent.
Breakfast we had in room or Neptune. Was ok
Lunch, a cattle call offering less than mediocre food. Hate having to pay for soda!
Dinner, several selections offered each night, with repeat standbys. Food was less than adequate. Example, choco mousse dessert. Rubbery, put fork in it and entire mousse lifted up!
Ship in serious need of updating the appearances as well as the stabilizers. Rocky ship!
Would not recommend the ship.
However, the excursions all booked before our cruise with HA were excellent. They made the vacation. From float plane, to dog sledding, to helicopter to walk on glacier and twin engine plane light around Denali. Excellent guides on all.
Our bus broke down while touring Denali. Took about 90 mins for replacement bus. Our guide was superb. We saw many various wildlife. HA graciously gave each of us $25 gift certificate to use for food on train back to anchorage.
All HA staff, ship, land, tour guides, etc were the best.
So if you can suffer thru an old rocky ship with lousy food, you will have a wonderful time if you book many shore excisions.