This review covers our most recent cruise out of Southampton, England, on the 7th July, 2012, on board the Celebrity Eclipse, to Iceland, The Faroe Islands and Norway. We were in Concierge Class and found the extra little touches most welcome.
Most of the passengers were British but I am pleased to say that they displayed much better manners and observed the code of conduct much better than those on our Western Mediterranean cruise on the Eclipse last August (2011). On that occasion, we felt embarrassed and ashamed to be associated with them as they consistently failed to observe common courtesies and were quite rude!
Because of the hassle at airports these days with limited baggage allowance, we are really glad the Eclipse is sailing from Southampton, even though it does involve (for us) an overnight stay in a Southampton Hotel (at our own expense). We found the check in procedures at Southampton to be fairly quick and friendly, apart from being accosted by those terribly pushy photographers who, without a polite enquiry, insist on telling you where to stand for an unwanted photograph you are never going to view because you never look at your best when boarding.
Our Concierge Class staterooms was everything we hoped for. It was spotlessly clean, had a lovely balcony and the double bed was so comfortable that we slept well throughout the voyage. The Stateroom entertainment via the TV was very easy to use and had everything we needed. There is also plenty of room to store even our large cases under the bed! The bathrooms are particularly well laid out with good shelf and cupboard space. Bath robes are provided and fresh towels every day. The toiletries were really nice to use, though there seemed to be a strange reluctance to replace the bar of soap when it was coming to the end of its life!