We took our travel agent's advise and did not use Celebrity's transfer option. We were glad we did. Those who did suffered long waits while we breezed right through.
We hadn't cruised on Celebrity for about 4 years and noted quite a difference. Service was still good but noticeably indifferent. I suspect that the new "convenience" of allowing tips to be charged to one's account has engendered a feeling of entitlement. Another difference is that one has the feeling of being regarded as a cash cow to be milked at every turn. Food too seems to have taken a downward turn. One night we looked forward to the "canard a l'orange" because it has always been one of our favorites and it turned out to be tough and very lacking in sauce. Inexcusable. That said, the cabin was very nice and always clean and well-maintained.
We agree with those who comment that the choice of the Dominican Republic as a destination was a real downer. Seen from Celebrity's viewpoint, it enables them to offer a cheap enhancement of the itinerary because it's so close to San Juan but knowledgeable travelers know there's little of interest there and the fake medieval village of Altos de Chavon, complete with purveyors of fake Cuban cigars, is barely worth the trip.
In Grenada we found plenty of cab drivers willing to take us to Annandale Falls, the Grand Etang, and the Spice Market for $15.00 each--or about half Celebrity's price for the same tour.
We took Celebrity's tour in Barbados and seemingly traveled every backroad on the island without seeing much. On a previous cruise, we took the bus up the west coast where all the good beaches and lovely homes are and came away much more impressed. Next time we'll try Princess.