Volendam Review
Rating by category
Additional details
Our first night out, a pipe burst in the ceiling and water dripped down on the bed, and down the walls. A telephone call to the front desk quickly brought an officer, who arranged a temporary room while the problem was fixed. We were moved, temporarily, to an inside cabin designed for the disabled. I liked the walk-in shower better than the tub/shower in our original cabin. The replacement cabin was noisy (engine noise). We only stayed in that cabin for one night, and returned to our original cabin.
I appreciated the quick action to resolve the problem. HAL sent a bottle of wine to our cabin by way of apology. Later, we received a personal letter of apology and a credit for $150 which we could apply to our current bill.
Returned to our original cabin.
Cabin Review
Large Outside Stateroom (fully obstructed views)
Cabin was described as obscured view. The obstruction was said to be the walking track around the deck. The obstructions also included a bulkhead right in front of the window. Could not see the ocean without climbing up on the windowsill and craning your neck. Go for an inside cabin and save money.