Worst Cruise Line!: Caribbean Princess Cruise Review by FletcherBailey
Overall Member Rating
Worst Cruise Line!
Destination: Europe - British Isles & Western
Our visit to Edinburgh was also cancelled due to weather which is understandable so we had a day at sea instead. When we heard about this cancellation we thought as a good gesture by Princess we would be able to go to Edinburgh the next day or maybe another port since the next day was scheduled as a day at sea as well. What do you think they said? Of course not, do you really think really the ship would be so thoughtful! Do you really think Princess would cough up some money to reschedule and dock at a port? Nah, instead, we were again at sea and as compensation they extended the Casino hours! Yahoo, more money the ship can make and save! When we went to Customer Service and had ask why they couldn't dock all the answer was " I don't know, it is was up to the Captain". So we really did not get any good explanation!
This ship had the worst customer service, they were not sympathetic or simply did not care!
The only positive point I have about this ship are the waiters, cooks in the buffet restaurants and the room attendant. They were very helpful and hard working.
Furthermore, the food was not great in the dining area, the entertainment was boring and the disembarkation took a long time and very disorganized.
Overall the experience was disappointing which has now brought us to the conclusion that all our trips going forward will be Land Tours! Less
Cabin review: c740
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