I will start by saying that my only comparison is a Princess Caribbean cruise 5-6 years ago. if that cruise was a true 5 star, then enchantment of the seas is lucky to be a 3 star. This rating is lower entirely because of the poor food quality. While the main dining room was slightly better than the windjammer buffet, it still served terrible food in my opinion. For a sense of comparison, when I eat dinner out, I spend $15-25 on an entree. The value of what they served is much less, $8-10.
-Stale and poor quality bread.
-All meals bland, under seasoned, over cooked and dry
-aside from salmon which I had to eat two dinners in a row due to poor dinner selection, the other seafood not fresh
-as for windjammer buffet, it's cafeteria quality food. It's very difficult to find anything healthy to eat other than lettuce. I expected grand fruit displays and fresh shrimp, sea bass, cold summer salads. No! 2 small bowls of diced fruit daily. No shrimp. I sent back 3 meals in the main dining room.
-i would have preferred to Eat in dining room for breakfast and lunch, but the hours are very limited. I also wait listed for my time dining and didnt get it. We struggled to get 2 seats alone in main dining room for breakfast as they want to seat you with 8 others
-gone are the midnight buffets. It was offered 2 nights of the 8 and It was so crowded i was basically run over by other guests. The windjammer is too small for this ship. The anytime snacks never varied. It was the same low quality pizza, hot dogs, burgers.
-the dining staff is often too busy clearing tables to attend to seated guests. 30 min to get a glass of wine at dinner.
-the gym was decent, but they charge you $12 for every Pilates, spin or yoga class and they are intro-beginner level and dont warrant the fee in my opinion. The gym was about 80 degrees and no fans and no water cooler.
-if you like your adult beverages, watch the bartenders. They were cutting my Stoli or Grey Goose vodka drinks with poor quality vodka.
-ON THE BRIGHT SIDE, the boat was clean, the ports of call (Bermuda, Boston, Newport) were great and departure from Baltimore was convenient. I think this is a possibly a good value for families with younger children. I will cruise again but on a more highly rated cruise line.