We have just returned from a cruise on the Thomson Dream 16-23rd June 2012.
We did the treasures of the Mediterranean. The Dream is a really old ship and it shows its age in some places, although it is going in for refit at the end of the year.
Our cabin was very clean and comfortable with a huge bed. Our room attendant Erwin was brilliant the cabin was kept spotless. Our beds were made every morning and turned back every evening, even had a bit of towel art and chocolate placed on the bed.
We paid for the All Inclusive package but this does not include the bottle of water in the cabin. As it's the first drink you see after arriving in your cabin, the charge of Â£1.75 for a bottle of water was a bit out of order needless to say it stayed where it was. Also, you have to pay for anything taken from the mini bar in the cabin.
For a ship with 1400 passengers the Medusa Lounge was OK until the show in the Broadway lounge finished, and then you couldn't move and it was cramped for space and overcrowded. The Filipino waiters and waitresses worked non stop and were very friendly and helpful. Big thank you to Fatima as soon as our glasses or cups were empty she was there with a smile ready to refill them.
The band Dream Vibe knew maybe 20 songs and just played them in a different order, they kept asking for requests, but never knew any, they just said they would learn them for next week. To many trivia quiz shows and silly contests for me, but other people seemed to like them. The entertainment team, were quite good in the theatre in both dance and their singing.
We had most of our food from the Lido buffet restaurant, the food was very varied and always delicious, plenty of choice available at all times of the day and night,although if you arrived at the wrong time there was a bit of a queue, but they went down very quickly. Out on the lido deck there was a wonderful stir fry station, the waiters and kitchen staff were friendly, funny and always helpful and courteous. The level of service on this ship was excellent.
We only went on one tour that was to Rome. Paid Â£76 each never even got a free bottle of water. Paid Â£6 each for a small glass of coke by the Trevi fountain but would still go again our guide Maria was very interesting and funny. The pope never turned up but we still had a brilliant day. Overall we had a really good holiday, thank you to every member of staff.
The best thing about Thomson Dream is the friendly crew and the positive effect they have on the passengers, the quality of the service, food and the fact that all of these are geared to British tastes.