Extremely Disappointed: Norwegian Star Cruise Review by Krazy8s
Overall Member Rating
Embarkation: New York (Manhattan)
Upon entering my room, there was a horrific smell that came from the bathroom as if someone had just defecated and although I complained many times about it, the bathroom would finally be More re-cleaned, the smell literally lingered during the entire course of the trip. The sheets were stained. There was sand all over the carpeting. There were no bedspreads to be found anywhere to give the room a nice, cheerful look. My husband went to pour himself a glass of water only to find that the glass he chose was sticky, full of prints and lipstick. It was disgusting!!! Needless to say, I wound up being disgusted at the mere fact I had to stay in this room for an entire week after experiencing this during the first fifteen minutes in my room. The air conditioner was weak. It took five phone calls before anyone was even sent to our room to re-clean it. At the beginning of the trip, the staff had an attitude as if everything you asked that was part of their job to begin with, was an inconvenience.
After being on the ship for a few days, however, the staff did warm up and, well, you do form a sort of bond with them. However, I would never sail the Star again. Upon our arrival home that day, I did book another NCL cruise onboard the Gem for Easter break of 2013. We are willing to give NCL one more try due to our past experiences before the Star having been very satisfying. I hope we will not be disappointed!!! Less
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