This was our third cruise, our first and last with Holland. The food was nothing special. The servers couldn't understand English enough to serve a small portion, not half a plate full. The stations left you standing in line for one or two items at a different station while your other food got cold. The buffet stations (main, salad, pasta, Asian, dessert) and poolside grill were open at all different times except for a couple hours over the main meal times they were all open. One day we went on a 10:30 am excursion coming back on ship at 2:00 and our only lunch option was the pasta station with the same sauce selections they served every day. Most stations never changed items all week. They didn't keep up with keeping containers filled at the salad bar. We had pretty much the same desserts every night and nothing special there either. Hershey's syrup just like at home. The main dining room menu was not appealing. When we did eat there, the food wasn't very tasty. On the night they served lobster it was one small lobster tail they drizzled butter over. When we sailed on the Princess 5 years ago they served us nice sized tails and they served us as many as we wanted. The shrimp in the shrimp cocktail were small and warm and I would guess came from a can. They don't keep any cold soda (I asked). Its warm and they serve it on ice. By the time it gets cold, it's watered down. The juices weren't cold either. At the buffet, the water glasses were so small, we'd bring back 2 or 3 so we wouldn't have to go back during our meal.
The hot tubs closed at 8:00 and 9:00 at night! We like to finish our night with a soak in the hot tub but that would mean an early dinner and no entertainment after.
At Tracy Arm, we didn't get near the glacier even though there weren't hardly any icebergs. We also saw other cruise ships pass us during a storm. The other cruise ships that passed us were docked in Victoria but we arrived too late to even dock. We wonder if there was something wrong with our the ship.
We did enjoy the live entertainment and the game shows. Our room steward kept our room tidy and left us cute towel animals, and chocolates every night. That was the only pampering we received on the ship. We never had the feeling that the staff cared if the passengers were pleased, needed anything or if they could do anything for us like we felt on our other cruises.
This cruise definitely was not worth the money. I feel bad for first time cruisers who might think that this was a great cruise and cruise again with Holland not knowing they could have a better experience on another cruise line. I hope the cruise industry hasn't changed. If our next cruise is anythng like this one, we're done cruising.