We are a young couple in our early thirties, and stayed in a balcony forward room on deck 7 port side. I highly recommend a balcony for this cruise and particularly port side to best view the Napali coast. We enjoyed the ports of call, and booked the cruise for the itinerary, and to try and pack in as much of Hawaii as we could. We rented a car in Maui and Kauai and took ship tours on the Big Island.
Volcanoes National Park was a highlight and the tour guide captain Rob was excellent. Not so for the Historic Kona tour, what a waste of time stopping at a coffee shop with terribly weak drip coffees and they were out of milk so had no espresso coffees. Total waste of time. They cram too many people into the painted church at the same time as well. The only thing I really enjoyed on this tour was the Place of Refuge but we only had like half an hour there! Rent a car and drive there yourself. The luau booked through Ncl was great fun and great not to have to worry about driving with an open bar.
Driving around in Hawaii was no problem at all, up Haleakala crater in Maui was a challenging drive with lots of twists and turns, but we didn't have any trouble with rentals and driving at all. Car rental shuttles were plentiful from the ship, however book the cars ahead of time as there are not that any rentals in some ports.
Our balcony stateroom was good, enough space and space under bed to stow suitcases away. Cabin required some maintenance with paint chipping and holes in curtains letting sun in early in te morning. Our room steward seemed very stressed out and was always working. Only thing that really bothered me with the room was the previous guests' gown was hanging on a knob in the closet, and stayed there the whole time, clearly had been worn. No big deal, but not great either. Our room was supposedly ready around 3pm and after the announcement for deck 7 was made we went down and the steward was still vacuuming in our room when we got there and seemed very stressed out and frantic to gt to all the rooms. Poor guy. That was after the announcement was made that our decks rooms are ready.
Food was good, very good some nights, although the lobster tail on night one was dry and disappointing. Be aware on the first night there are massive queues for both dining rooms and be prepared to wait half an hour to get seated. They gave free champagne while you wait which was a nice touch.
Service at dining rooms were hit and miss, sometimes great, others not so great. The Cadillac iner was terrible, full stop. Worst breakfast ever, awful hard bacon, cappuccino took half an hour and was weak and terrible. They have no idea hoe to make a good espresso coffee on this ship.
We loved the ports and would do the cruise again to revisit the ports. The buffet seemed to be always closed when we came back to the ship in the afternoon hungry, so we ate hotdogs or burgers at te Key West grill a lot. We didn't attend any shows,we were not there to be entertained, rather to see Hawaii.
We liked that the dinner service was not that rushed, nothing worse than being rushed through dinner. Good wine selection, and teppanyaki was pretty good (best meal on the cruise) but you do pay extra and the teppanyaki chefs tricks werent that great.
Overall we had a great time and fell in love with Hawaii. Would go again for the ports not the ship.