Just returned from a weeks cruise on the msc fantasia, where to start after reading so many poor reviews I thought I should try and help others who are going to cruise with msc or is just about to book. Firstly the ship is absolutely brilliant , spotless beautiful and well kept .The staff in general are really nice but you do come across the odd moody one mostly the Romanians for some reason, after numerous conversations with waiters I found out that they do not have any days off and work for a 9 month period ( shame on you MSC no wonder they walk around like zombies, you try working an 11 hour shift every day for 9months).
Overall no great shakes the main two dinning rooms are the worst they have no idea of fine dinning and the waiter runs around trying to get everything done. The food is hitty missy some is good some is dreadful , it is never consistent. I was with Royal Caribbean and they are hands down the best I have had.Next if you are on the first sitting which is 7.00 pm then they usher you out at about 9.00pm for the next sitting which starts about 9.00pm, the first sitting should be earlier to allow the staff more time.. The buffet at dinner time is reasonable and you can usually find something to eat look out for the ethnic area you often get the best food their. It is really busy and the Italians pile theie plates high ( worse than the brits LOL ) . In the evening there is no ethnic area food so the choice isnt as good but still okay. For some reason the food is at its best just over warm neve red hot. Breakfast is reasonable plenty of choice but sadly no fresh cooking like on Royal Carribean their omlettes were to die for.
Do's and Dont's
First day on board go to the meeting you will get the offer of three excursions which are good value three for Â£90.00 . Its hard to beat this price even doing it yourself and they were good we did the Aix En Provence, Genoa and Tunisia shopping and history.
For some reason the Brits and Irish can book an all inclusive drinks package before you go ,there is two called the Algrisimo one is Â£150.00 pp and the other is Â£250.00pp No kidding we had the Â£250.00 pp which allows you to use your mini fridge we emptied it daily LOL , also you can drink all the top Brandy's and whiskies plus the cocktails and you can have tea and coffee from the bars free as well. The Piazza ice creams and cakes are free with that one too. At the end of the holiday we had spent over a thousand euros so the Â£500.00 we paid was well worth it. You get the water free and bottles of wine in the main two restaurants and by the glass everywhere else.Yes beware the bottled water will cost you a small fortune.
Overall the ship is great the food is poor the staff are great ,the passengers okay apart from the Rusians ,the Germans dont know how to queue. I would go again for the price Id paid.
Oh and the balcony cabin I was upgraded to was fab.