Island Princess Review

13 nights OFF THE BEATEN PATH...ALASKA cruise/land tour

Review for Alaska Cruise on Island Princess
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napunani
First Time Cruiser • Age 60s

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Additional details

Sail Date: May 2012

We are professionals in our mid-50s; I have sailed 11 cruises; hubby 6 cruises. This was our third PRINCESS cruise. Last cruise was January 2011 with PRINCESS. We used a TA for the Princess booking, which was completed August 2011, and booked our own airfare and embarkation hotel.

Ports visited: Ketchikan, Juneau, Skagway, Glacier Bay, College Fjord. Disembarkation at Whittier Alaska

We spent two nights at the Hampton Inn Robson Street in Vancouver. Excellent downtown location. This hotel offers a free shuttle to Canada Place, but you have to line-up, in person at 7am at the front desk to sign-up for that same day shuttle. No advance reservation is accepted for this shuttle; no phone calls are permitted to make a reservation.

Cabin Review

We were in mini-suite DOLPHIN 415 (starboard). D415 balcony is 100% uncovered. We did not experience any vibration or swaying at any time during the cruise.There were numerous infrastructure problems encountered with D415:- Cabin toilet would not flush for 12 hours. - While showering, water stopped intermittently for 40-60 seconds.- Cabin ceiling fire suppression sprinkler head dripped into cabin intermittently. - Cabin ceiling lights turned on/off at their will. - There is no heat option in cabins; only "warmer" air conditioning that cannot be turned off. - We were extremely disappointed in the service from our Cabin Steward. It was obvious to us that he just didn't care.- Cabin Steward advised no bath towels available one day, so we went and found pool towels. - Cabin Steward left one wash cloth and when we asked him for another he said he couldn't give us another one and told us to "share"!! (we had to go to CUSTOMER SERVICE to get another wash cloth.)- As mini-suite passengers, we requested bath robes which resulted in horribly used robes unfit for wear! Requested replacements from Cabin Steward--still waiting!- Request to Cabin Steward to remove all sodas from cabin refrigerator to make room for medications--Cabin Steward told us to do it ourselves!- Request to Cabin Steward for 2 wine glasses--still waiting!

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