We enjoyed our cruise on Pacifica. Overall the staff was great. Marvin our steward and Tiki and Putu our waiters were outstanding. Always a smile - always enthusiastic. The ship was spotless and our cabin comfortable. The bathroom was a nice size.
Loved the concept of the chocolate bar. It was good - could have been much better. More on that later.
The iitinerary was great: Rome, Genoa, Olympia, Haifa, Ashdod, Athens, Izmir. Highlights were the excursion to Monaco from Genoa and the Galilee excursion from Haifa.
Except for the first night the food was really good in the MDR, which is where we ate most of the time. Tip: Stay away from anything "ethnic" - the curry and "mexican" food were lowlights. As long as you stuck with Italian/Continental you were in good shape. And the gelato was always awesome. The staff was great about letting us have gelato with other desserts.
Breakfast room service was a great deal. It was basically anything/everything you wanted from the menu for a flat fee of 9 euro, including eggs benedict. Otherwise the omelet stations by the buffet were the best spots for breakfast.
The Samsara restaurant was OK - not as good as I had hoped. But it was nice to have food cooked especially for you after the huge MDR.
The big shows were pretty cheesy. We enjoyed the smaller music venues throughout the ship much more, especially the piano bar and the guitarist/singer in the chocolate bar.
Yes there's a chocolate bar - complete with chocolate tastings and fountain. There was sascher torte, black forest torte and tiramisu. The problem was the menu listed a lot of things that just weren't available. There were supposed to be a variety of fruits and nuts you could get dipped in the chocolate fountain, but really all they had were strawberries and pineapple. Which were yummy! We would have been happy with that had the menu not boasted kiwi, mango, banana, hazelnuts, etc. All this was included in the inclusive drink package BTW.
When it came to the extras - Bailey's chocolate caramel liquor? Yes please! Oh sorry - don't have it. Plus there were supposed to be "tastings" of selected varieties of the truffles for extra $$ but clearly the staff had never looked at the menu, because they had no idea what we were talking about and overcharged us for it to boot.
Waitstaff at the bars and lounges in general were pretty lackluster.
We never spent time in the casino or the disco - which were usually empty anyway. But we're not night owls.
Internet access was slow and expensive and downright user-hostile to use. I suspect that's the case everywhere though.
Deck 9. Hideous decor. Unfortunately this is the highest traffic area on the ship - the buffets and pools. The rest of the ship was over-the-top in a glitzy vegas kind of way - with the exception of the library, and some of the smaller lounges which were nice. I particularly liked the real string instruments "panelling" the walls of the wien wien classical lounge and the stone in the piano bar.
But there were areas that were jaw-droppingly awful. Crystal brassieres with crystal fringe and fuschia lights in the cups in the casino? Seriously? But deck 9 was truly awful. The buffet areas have sickly yellow columns with red capitals surrounding panels of copper. On the walls there were small mosaic tiles in the same yellow with splatters of turquoise. Then on the sills are the same small yellow tiles that looked like they were spattered with dried blood. The lighting fixtures are chartreuse/yellow dichrotic glass with greenish flecks. The carpet is brown with a turquoise and orange plaid-ish pattern.
The pool had yellow, orange and royal blue mosaic tiles, on the deck, but the spas and pool had - what would by itself would be beautiful - iridescent turquoise glass tile. The glass fixtures are bright green and there are fuschia bouganvillas all around the pool. Who thought all that belonged in the same space together?