We are a family of four (dad 41, mom 40, girls 10 & 7) with extensive international air travel experience. This was our 5th cruise (Disney 2x, RCL 1x, Costa 1x), and we sailed on Eurodam's last Caribbean cruise in the spring of 2012 (the ship started crossing the Atlantic on the day we disembarked).
Port Everglades: the ship was docked on teminal 26, which looks, feels and smells like an old warehouse. HCL agent was nice but bureaucratic and the whole check-in experience did not leave us overly impressed. A new HCL terminal is allegedly under construction.
In the post Costa Concordia world, we all expected the safety drill to be taken very seriously, and it truly was. Passengers who did not show up on time for it were tracked by the crew. It did not take long and was totally within our expectations.
Clearly the smallest room we've ever had at sea, paradoxically with one of the largest verandas. There were stains on carpet and sofa. Too many cushions (cleanliness unknown) for too little space. Mini-fridge was clean, fully stocked, and did not have any unusual smell. Bathroom was 'clean' (as far as clean goes on a cruise ship) but definitely not impeccable and could use some refurbishment/re-grouting. Conditioner dispenser was leaking and cabin steward could not fix it (conditioner would pool at the bottom of bathtub). The whole environment felt much older than something built in 2008. Door leading to the veranda is not of the sliding type and is locked with one of those common household keys and nothing else (passengers with children, beware). All lights in proper order but not too many power outlets. TV remote control was really yucky. We could not find the hair dryer but the steward promptly brought a replacement. We could never hear PA announcements (even the important ones) from inside the cabin.