My wife and I are seasoned travellers and spend more than 100 days per year on vacation. We have undertaken many cruises both at seas and on rivers and we have never failed to be impressed by the overall standard of the service we receive on all Uniworld cruises. This was our 10th Uniworld cruise and this may suggest that we have a blinkered view of the company. This is not the case as we are always on the lookout for other avenues and compare value for money. We have yet to find a comparable value for money package.
We had sailed on the River Countess in 2008 and since that time it has undergone a major refurbishment. When we boarded at Vienna the ship was almost unrecognisable. Our suite was spacious, impeccably clean (and remained so throughout our stay) and the shower room was state of the art with power showers, under floor heating and every other amenity. The room came with in-house internet access via the TV and a comprehensive entertainment system also operated via the TV, a coffee machine and drinks making facilities, stocked fridge and daily fruit, hors d'oeuvres were appreciated, nothing was left wanting.
The food was of the highest standard, quality and fresh ingredients. often bought by the chef himself from local markets and suppliers and the choice and presentation could not be faulted. This was all complimented by "free" wine/beers etc at meal times but more importantly by the highest standards of service from the waiting staff led by an impeccable Maitre D'.
412 - excellent in all respects, well fitted with quality fittings