I admit it, I've become a travel snob and thought the wine themed cruise would be special on Celebrity but it was not. I asked around and found out the wine themed events were for wine groups that booked the cruise as a group through their wine clubs. I was told there were two groups on board, one had 90 people and another 100 people and the special events were for them only. There were the usual wine tasting seminars for a fee that most cruise lines offer but nothing out of the ordinary for those not traveling with a wine club.
The food in the Oceanview buffet was the same everyday and boring, not much creativity there.The dining room was nicely decorated with good servers and the food was average but I am a foodie. The big touted buffet from 10 am-2PM in the dining room was mostly the foods from the Oceanview buffet with a few other items added but the presentation was excellent.
We had dinner in speciality restaurant Qsine and it was fabulous. $40 each with fun and energetic servers with very creative meal items and presentation. Loved the concept, edgy and imaginative.
I noticed the management staff stayed on top of the service in the bars and dining areas. If there was a bottleneck of people, the manager called for assistance and even someone in a suit jumped in to clear tables.
The embarkation went smoothly and many employees were on hand to welcome passengers and assist. The customer service at the reception desk was excellent and if they didn't have the answer,they would call our stateroom with the answer. Disembarkation went smoothly also considering how many people needed to get off the ship. There is a new express procedure for those with carry on luggage only, they get off the ship first which is a good and modern procedure.
Overhead announcements were minimal which made the ship more quiet and no obnoxious cruise director was yelling out the latest bingo jackpot-yeah!!
Entertainment with the comedians was very good but the chef cook off was just okay. Professor Lisa's presentations were outstanding and witty.
Lots of people gathered in the frosty styled martini bars and cafe al Bacio for morning espressos and snack time. These were the gathering holes for good drinks and relaxation with entertaining live music.
The newly designed ship is more modern and gone are the days of gaudy staircases and flamboyance. Colors are softer and have more of a cosmopolitan look. Good customer service all the way around.