This was my 15th cruise, which encompasses a variety of cruise lines. The Liberty is attractive, clean, well-maintained, and staff members are courteous and friendly. A stolen ID was handled promptly and efficiently with no difficulties later in exiting or entering the ship or going through Customs.
However, unfortunately there are also many negatives. There is a noticeable lack of hand sanitizers, and certainly no crew members are assigned to make sure passengers make use of the few that there are. In some areas like the deli and salsa bar there is open food without even a sneeze guard.
The food itself was very disappointing. In general, menu selections were pedestrian. Often, the same items appeared on the dining room menu that were also being served in the buffet. Who wants to get dressed up for a formal dinner consisting of meat loaf? Why serve a rib with a filet? Lobster night in the dining room was extremely good, as were a few other selections on other nights, but overall the menu was uninspired. A number of cruise favorites were missing altogether such as escargot, shrimp cocktails, pavlovas, and souffles.
Food in the buffet suffered from being overcooked and bland. "Fried shrimp" was nothing more than tiny popcorn shrimp held together with a big glob of dry, hard, tasteless batter. On several occasions, the roast beef or pork chops were almost too tough to cut. Chicken breasts covered in various sauces were consistently dry and tasteless. Individual egg souffles were hockey pucks. "Lemon cake" had only the faintest, almost imaginary, hint of lemon flavor... as did a peach cake. "Potato salad" was nothing but potatoes and mayo. Bacon was crisp (congratulations!) but dripping with grease. At the Chocolate Extravaganza, the pastry puffs were tough, tasteless, and had no custard filling to make them a cream puff or eclair type of dessert.
The Mongolian Wok would benefit from offering a teriyaki or sesame ginger sauce. The Iguana Cafe would benefit from offering chorizo as one of their ingredients. The pizza bar was sadly slow in preparing late-night pizzas. I saw lines of people waiting, with insufficient numbers of pizzas being produced to serve them.
On the plus side, the eggs Benedict were excellent which is not easy to do when cooking in quantity. The ceviche from Fish and Chips was very good. Guy's Burgers were the most consistently tasty offering on the entire ship! Well done!
Captain's night consisted of a mass introduction to the Captain and primary staff members - no complimentary champagne - just $1 off the price of overpriced bar drinks. No big deal! The Mardi Gras parade took place in the Atrium which is not a big enough venue to accommodate the crowd.
As always, spa treatments were excellent but severely overpriced compared to land-based spas.
My next critique is of the entertainment. There was a couple who sang in the atrium in the evening. The woman was quite good; the man was deplorable. The piano player in the piano bar was personable, skilled, and had a huge repertoire. Unfortunately, he played every song faster than it should have been, as if he were rushing to finish. Didn't matter if it was a fast or slow song, it was always speeded up even more. The singers/band in the casino area didn't know the words for the music they played. I attended several "adult" comedy shows. One was very funny! (in spite of being "dirty"). The other relied strictly on using "F***" every few words. Ho hum - not funny. The casino slots were the tightest I've seen on any cruise ship! The juggler in the main showroom struggled to perform his act in slightly choppy seas which threw off his timing. A member of our group attended the art auction, but no one on staff could answer her questions about pieces of art that interested her.
Overall, the Liberty seems to be cutting corners to increase their profit margin and/or to appeal to a less sophisticated level of clientele. It won't be on my list of return visits.