Granted, we hadn't ever been on a cruise ship and had nothing to compare the Epic to. But WOW, were we impressed and excited when we first came aboard! The online registration process was fine. It is a little difficult to browse their tours; the software needs a little work. The process of getting on the ship was very smooth. They offer cool damp washcloths and cold drinks each time you get on...I really liked that. The ship is simply marvelous.
Cabin: It met all of my expectations. I don't understand what the big deal is about the toilets; you can pull the curtain if you need more privacy. But I did hear others complain about it. The beds were comfortable. Housekeeping services were great. Appreciated the safe. The TV channels are a bit limited, but I liked the classic movies. Pay per view movies weren't outrageous.
Food: The buffet was outstanding and the service there was great too. The meal that I had with Cirque Dreams was mouth-watering. But we were very disappointed by the Japanese Steak House (Teppanyaki). The chef kept dropping things during his juggling act (and no, the ship wasn't listing). And he had a very annoying tendency of asking "you like?" every two minutes. What was I going to say, no? And everything was "Japanese ______". he was trying way too hard. His supervisor was standing nearby glaring...awkward.
It met all of my expectations. I don't understand what the big deal is about the toilets; you can pull the curtain if you need more privacy. But I did hear others complain about it. The beds were comfortable. Housekeeping services were great. Appreciated the safe. The TV channels are a bit limited, but I liked the classic movies. Pay per view movies weren't outrageous.