Your Ultimate Cruise Guide

Emerald Princess Cruise Review by 8ch1: Gorgeous ports but terrible cruise ship

Emerald Princess 1
Member Since 2012
0 Forum Posts

Member Rating

Cabin 4.0
Dining 1.0
Embarkation 5.0
Enrichment Activities 1.0
Entertainment 1.0
Family & Children Not Rated
Fitness & Recreation 3.0
Public Rooms 3.0
Rates 2.0
Service 1.0
Shore Excursions 3.0
Value for Money 1.0

Compare Prices on Emerald Princess Baltic Sea Cruises

Gorgeous ports but terrible cruise ship

Sail Date: May 2012
Destination: Baltic Sea
Embarkation: Copenhagen

My family and I were very disappointed at the quality of Princess cruises. There was not a single thing that didn't go wrong during the cruise. Our toilet broke (we waited for someone to come fix it for over an hour), the guest services desk was unhelpful and rude, terrible shows, and I even found several pieces of hair that were not mine on my pillow!!!

As for the food- the Crown Grill was a better dining option but there is a surcharge. Lamb rack was delicious! Also heard good things about Sabatini's. However, the regular buffet, Michelangelo, and Botticelli dining rooms (anything that is free) provided bad service and even worse food.

I am not a snob when it comes to traveling but if I've paid a decent amount on a cruise I would expect staff members to put a bit more effort in ensuring customer satisfaction. Also, you can expect to be constantly pestered to buy spa packages and drinks. I really do not recommend this cruise ship at all. Less

Published 06/12/12

Read more Emerald Princess cruise reviews >>
Read Cruise Critic's Emerald Princess Review >>

Compare Prices on Emerald Princess Baltic Sea Cruises

Cabin review:

Skip X

See Emerald Princess deals up to 82% off:

November Deals

5 Night Caribbean Cruise
75% Loved It
December Deals

13 Night Caribbean Grand Adventure
75% Loved It
January Deals

10 Night Eastern Caribbean Voyager
75% Loved It
See all Emerald Princess Deals >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.