We sailed her 3 years ago to the Eastern Mediterranean, and every aspect of our cruise was 5 star and excellent. So, when this Western Mediterranean itinerary came up, we jumped forward and booked this cruise. There were 2 main problems that were both quality related and very disappointing to us.
First, the quality of the food served in the main dining room was declined, and was salty and sometimes tasteless, even the steaks. The lobster night was a chewy and unappetizing mess. Even when the servers brought out new orders, these were chewy as well. At least 1/3 of the time the orders at our table came out wrong, and were often cold by that point.The second problem was the quality of the entertainment, the Las Vegas acrobatic and dancing shows, that were amazing to see, were no longer offered and replaced with boring sets and simple dance routines from the resident entertainers. The entertainment that came on a different ports were just OK, nothing further to say here.
On a positive note, the ship is still and maintained to perfection. The Veranda room we had was very clean, and the room attendants very friendly and helpful. The best quality, fresh, and tasty food was found in the Ocean View cafe. The speciality restaurants were good too, but then that is an extra expense that everyone might not want.