This is our second cruise on the Navigator. We had some housekeeping problems on the first cruise but everything else was good so we decided to try it again.
Embarkation was fairly simple and after having a glass of champagne our room was ready.
Public rooms were nice and we really liked the library/computer area. The carpets throughout the ship needed replacing.
Our suite had fresh flowers and was very clean. Our butler and steward were the best you could have and a credit to the ship but throughout our entire 11 days we had to call maintenance many times to fix the doorbell, toilet, shower for no hot water and door that kept flying open and broken balcony that rattled constantly and had to be welded. Lock on balcony door was rusted out so that door also rattled and would fly open in rough seas.
The spa was small but the services were very good. My husband and myself enjoyed their massages.
Prime 7 served a nice meal and the staff was very attentive, we found this to be the case with all the restaurants and room service. All of the restaurants were very clean with good selections.
Shore excursions were ample and well planned. We were very pleased with the Alaska Chefs Table in Ketchikan and would highly recommend it.
As to value for money we feel that the problems we had with our suite outweighed the other items. This is supposed to be a luxury cruise and when that term does not apply to your suite then Regent has a large problem. Our next cruise will not be with Regent.