We decided to take our first river cruise with Scenic based on the recommendation of our travel agent who said it was the best and most modern line on the Rhine/Danube.
The Scenic Ruby and all the Scenic ships in Europe, I believe, all have balcony cabins on the second and third decks with a few non-balcony on the 1st deck. I was extremely pleased with a few minor exceptions about this trip.
The ship is very attractive in and out and really shines in contrast to the other ships we saw on the Rhine and Danube. The staff is superb, friendly and attentive. The group is somewhat older which I'm told is the norm on river cruises.
Since this is an Australian line, the majority of the group was Australian, with a sprinkling of New Zealanders, Canadians and 8 including us from the U.S. They were all great fun.
With Scenic now opening up offices in the U.S. adding to their Canadian office, I'm sure they'll have more Americans. Also, the word of mouth will be great.
The cruise was almost all inclusive. No cost for the daily tours which were superb including great shore dinners and occasions, even an evening at Markshburg Castle and a wonderful concert in a palace in Vienna. We paid nothing. We don't drink but wine and drinks at meals were at no charge.
The food was high quality but needs a more American flare with informal options and availability of Pizza and some simpler meals. Salads should include Caesar and other more common American options.
The staff is mostly Eastern European who love their jobs on these cruises The Hotel Manager was German, a great guy and a veteran of Celebrity Cruises.
The TV system is poor with charges for new movies and very little available channels. The system is outdated with no chance for pause, rewind or fast forward. There is a pause but when trying to restart it went back to the beginning of the movie. But this is a small item from a great line who really is looking to give a great experience on new ships and succeeds.
There is no fitness center but you can ride bikes (provided by the ship) at any port. Also, try to get a cabin as close to the front as possible (the front cabins are actually mid-ship). The further to the rear you are the more the engine vibration is felt.
Disembarkation and all tours and group activities were extremely well run.
I highly recommend The Scenic Ruby.