Having just rturned from a 17 night cruise on board Costa Victoria, embarking in Singapore, calling at Laem Chabang/ Ho Chi Minh/ Danang/ Halong Bay/ Sanya / Hong Kong and disemarking at Shanghai. We chose this cruise for the interesting itinerary.
Embarkation in Singapore was a little messy - the journey from the airport to the terminal was approximately 30 minutes so quite a way and checking in was tedious not organised and few seats for elderly people to sit on!
Cabin was ok if a little tired - it was obviously a disabled cabin had 2 bathrooms, can't think why we were in it as we had booked 12 months previously ie not last minute?
Costa Victoria is quite an old ship but obvious that some refurbishment had taken place. I also realise that as an Italian ship Italian is the first language but throughout the voyage there were too few announcements in English ie i feel we missed out on somethings
Food was poor, menu selection in the Buffet and Fantasia dining room wasn't More
very good and sauces for food didn't seem to exist
Some staff on board seemed to be quite down and some of the reception staff were quite rude but i have got to say our cabin steward was great and our table waiter (table 39) at dinner was also great
Entertainment on board was ok the staff worked hard and the guest entertainers were good too
Shore excursions were ok but every time we docked we seemed to be a long way from the centre of things
One very big negative was that we missed Shanghai!!!!!!!!!! due to Costa, nowhere did it state clearly that when we docked in Shanghai even if we were not going ashore that day we still had to get off the boat and go through customs. Our intention was to go ashore the next day for all day but reception took our passports off us and didn't return them until 8pm that night, so thanks Costa for a wasted day!
Disembarkation was good and easy but yet again the port was miles from anywhere - 70 minutes to centre of Shanghai and 90 minutes to Pudong Airport.
Overall the cruise was ok but i will not be cruising with Costa again as i feel the nice touches were lacking!
Word of warning Costa Victoria is now sailing out of Shanghai for the foreseeable future and i would imagine is very much geared u for the Chinese market! Less