We sailed with Radiance of the Seas' May 4th Alaskan round-trip cruise from Vancouver.
The staff and their services were exceptional. We only have compliments for the staff as they all looked after us very well.
The ship itself was nice but not "wow". I read that they underwent a makeover last spring but I did not see anything that stood out in the public areas that had a wow factor. Our balcony stateroom on Deck 8 did not look like it was refurbished at all. In fact, our bathroom had such a musty smell, our stateroom attendant had to pour hot water into the drains several times to try to get rid of the odor. He finally gave up after a few days and left us a can of air freshener so I could spray the drains whenever the smell became too much.