WORST CRUISE EVER!!! COSTA RIP OFF, BEWARE!!!!!!!: Costa neoClassica Cruise Review by Lola98
Overall Member Rating
WORST CRUISE EVER!!! COSTA RIP OFF, BEWARE!!!!!!!
Destination: Middle East
The entertainment was ok but mainly set up for the German and Italian guests. The Karaoke was very outdated from the 80's even then the book only had a few English songs to choose from. Andrea the Romanian entertainment host was a lovely girl and worked really hard.
The Italian staff at the information desk were very rude!!!!The drinks on this ship are very expensive so we purchased the J2 and More my parents had the XL. The J2 you purchase before you go at Â£608 each and the XL can be purchased before on on board at Â£308 each. The difference is the larger on the J2 is different lagers and beers and premium drinks ie Jack Daniels Absolute Vodka,Bombay Sapphire and some cocktails and coffee. To be honest if you can drink what ever larger they have on tap and not have the above then you are better off sticking to the XL. The XL also includes Pina Colada and beefeater Gin and cappuccino coffee. We certainly made good use of these drinks packages.
The waiters on this ship made our holiday, Mark our dining waiter, Palo, Anges and Angie our bar waiters were amazing. They all work so hard. There is a huge divide on this ship between the Indonesian waiters and Italian staff. The Indonesian waiters are not allowed to sit and have a coffee or use the pool area and can only relax in there cabin.
Our cabin was always kept clean twice daily. The shower area is small. The wardrobe space ok. The bed was comfortable. TV was flat screen but not interactive so you could not view your on board account or book certain films to watch. There was not much for children on this ship.
As for safety i witnessed staff along with officers trying to launch a life boat this did not work and they had to cut the old bolts off and re do even after this the life craft did not inflate. This ship is old and tatty. The noise we experienced on some nights on Level 7 was quite bad and often woke to other people coming out of their rooms to see what all the noise was. There was also a real lack of information provided on the daily magazine. There was often no shuttle buses provided from certain ports and even when there was Costa wanted 6 euros each.
The only place you can access outside is deck 10 and 11.
The gratuities on this ship are mandatory at 6 euros a day each. We were told if you do not pay then you do not get off the ship. I could not wait to get off this ship and often had a bad stomach and was sick a couple of times from the food.If you want a really bad cruise experience then go on this ship. Never again with Costa!!!!!!! disgusting. Feel totally ripped off!!!!! Less
Cabin review: I57015
Noisy on some nights from ship noise, Inside cabin, needs bigger closet with doors opening outwards not sliding as often got stuck and unable to open drawer space.