The food on this Costa Classica Ship was more a 1 star than a 3 star. There were 4 of us all adults and we hardly ate anything. The food was often cold in the main dining and buffet area. The food was more like school dinner food. They only achieved 1 good curry on special request. Our waiter was brilliant and tried his best but could not help what was being bought up from the kitchen.We often witnessed people complaining and not eating the slop that had been dished up! In the end we did not even have breakfast and thank god for the some of the ports of call where we ate off ship.
The entertainment was ok but mainly set up for the German and Italian guests. The Karaoke was very outdated from the 80's even then the book only had a few English songs to choose from. Andrea the Romanian entertainment host was a lovely girl and worked really hard.
The Italian staff at the information desk were very rude!!!!
The drinks on this ship are very expensive so we purchased the J2 and my parents had the XL. The J2 you purchase before you go at Â£608 each and the XL can be purchased before on on board at Â£308 each. The difference is the larger on the J2 is different lagers and beers and premium drinks ie Jack Daniels Absolute Vodka,Bombay Sapphire and some cocktails and coffee. To be honest if you can drink what ever larger they have on tap and not have the above then you are better off sticking to the XL. The XL also includes Pina Colada and beefeater Gin and cappuccino coffee. We certainly made good use of these drinks packages.
The waiters on this ship made our holiday, Mark our dining waiter, Palo, Anges and Angie our bar waiters were amazing. They all work so hard. There is a huge divide on this ship between the Indonesian waiters and Italian staff. The Indonesian waiters are not allowed to sit and have a coffee or use the pool area and can only relax in there cabin.
Our cabin was always kept clean twice daily. The shower area is small. The wardrobe space ok. The bed was comfortable. TV was flat screen but not interactive so you could not view your on board account or book certain films to watch. There was not much for children on this ship.
As for safety i witnessed staff along with officers trying to launch a life boat this did not work and they had to cut the old bolts off and re do even after this the life craft did not inflate. This ship is old and tatty. The noise we experienced on some nights on Level 7 was quite bad and often woke to other people coming out of their rooms to see what all the noise was. There was also a real lack of information provided on the daily magazine. There was often no shuttle buses provided from certain ports and even when there was Costa wanted 6 euros each.
The only place you can access outside is deck 10 and 11.
The gratuities on this ship are mandatory at 6 euros a day each. We were told if you do not pay then you do not get off the ship. I could not wait to get off this ship and often had a bad stomach and was sick a couple of times from the food.If you want a really bad cruise experience then go on this ship. Never again with Costa!!!!!!! disgusting. Feel totally ripped off!!!!!