We booked our cruise through Thomas Cook on the Internet . The salesperson was efficient and was able to inform us of the various cabins and facilities available. We opted for the Aqua Class rooms and facilities and we were not disappointed.
There was champagne and fresh fruit on arrival. Fresh fruit , complimentary bottled water and canapes each day.
We used the aqua spa daily and enjoyed the heated mosaic beds with the breathtaking vista of the fjords as we cruised by. Access to the Persian Garden was free for Aqua Class guests. We had priority seating in the Blu Restaurant for both breakfast and dinner. The restaurant is managed efficiently by the Maitre d Jorges. The food was delicious and beautifully presented. We were waited on like kings and queens.
Staff in all areas were polite, attentive and helpful with all aspects of our needs during the cruise.
We also enjoyed dinning in the Ocean View restaurant, which was buffet style. the array of food was astounding and prepped and delivered in a clean and comfortable environment.
We enjoyed the days in port, but could have done with less time in Bergen and more time in Oslo in order to see the sights on offer. We opted to arrange our own transport to see the sights in Bergen and Oslo using the cities sightseeing tour buses. You will find that this is the cheapest option at '£15 per person.
Our cabin was beautiful and the stewards very attentive. We enjoyed the balcony. The ship is luxuriously appointed throughout and our favourite bar was the cocktail bar serving exceptional cocktails by the Liquid Chef, Junior. We enjoyed speciality coffees at Al Baccio's as well as the delicious ice creams. They cater for diabetics like myself with a selection of sugar free options.
Thank you to all the staff who made our holiday very memorable. We hope to return in the not so distant future. Thank You to the Captain who made the cruise a very pleasurable experience. To us it was a floating palace.