First, the cabin was very nice. Nothing unique, but felt spacious and the balcony chairs were comfortable. The bed a comfortably firm but the pillows were lumpy. No, we didn't ask for replacements but I'm sure they would have tried had we asked.
The food was exceptional. We didn't have one bad meal, from the specialty restaurants to the main dining room to the other restaurants. Our traveling companion had a gristly steak in the Steakhouse and when the maitre d' found out she was horrified that we didn't speak up sooner, she would have replaced that meal with another, etc.
With that in mind, she was just a single example of the crew, and I mean ALL of the crew being very cheerful and respectful. We had wait staff coming around to say hello when we were clear across the dining room. They made us feel very special.
lumpy pillows; close to crew access so noise when loading/off-loading luggage; good balcony