Having travelled on and enjoyed the Queen Mary 2, decided to try the Queen Elizabeth, we were a little apprehensive after reading some of the reviews! however after some 22 nights on board, we left the ship totally satisfied!
Our Balcony stateroom was very clean, bright, and indeed very pleasant, our Steward could not have been more helpful, in fact we found all the crew and officers with just a couple of exceptions, to be most friendly and helpful, always very courteous and offered a genuine smile... The exception being the staff in the Verandah restaurant, who we found to be very surely and patronising to say the least, the food was perfectly fine but the whole service was dreadful, but we did not allow this to spoil our overall cruise experience.
We really liked the Britannia restaurant, and also enjoyed the Lido Restaurant which we used occasionally for breakfast or lunch, we enjoy a bottle of wine with our evening meals and found that the Cunard 'House Wine' was very acceptable and represented good value (e29.75) compared to the other vast choice on offer, sadly the 15% service charge did not really please us!
The lectures were really first class, as was most of the evening entertainment, we found some of the tours on offer were a little too expensive and not value for money.
To end this review, we say - Well Done Cunard, we are looking forward to our next cruise on one of The Queens! - However, we would like a 'guarantee' that we will be assured of a table for TWO, and not just hope that one will be available, after all, if you dine in a top hotel you are not expected to share a table, and it is our choice not to do so on a ship!