Some good, some bad: Celebrity Summit Cruise Review by Redtravel
Overall Member Rating
Some good, some bad
Destination: Eastern Caribbean
Embarkation: San Juan
The bad: Our cabin attendant was awful. He smiled all the time...and did little else. Our cabin rarely was made up by noon. Even though I requested extra towels, better pillows,more soap, etc., he never brought it. The pillows were like rocks. Our room was vacuumed only when I complained. It took many requests and a visit to concierge/guest relations to get the concierge perks. Our toilet didn't work for 3 days. It took multiple calls and visits to guest services to get the problem fixed. There's nothing like putting on your clothes in the middle of the night to go find a working toilet. Yuck!!!! TV also didn't work. The main evening shows were poor. Asked to speak to the hotel director. He was unavailable. The grand buffet on the last day was a mess. We went at noon for lunch. It had been so picked over that it looked bad. Also the tables hadn't been picked up. Dirty plates and garbage were on most tables. We left and went to the buffet. We would have enjoyed having the MDR regular service open more for lunch. Although the buffet is good, MDR is better. The buffet coffee was horrible.....undrinkable. Drank the instant....or went to Cafe Baccio to get some good stuff. Formal night isn't very formal. I saw men without jackets. I saw only a few tuxedos. Most men didn't even wear a tie. Disembarkation was a mess. We had to get out of the cabin at 7 am and weren't allowed into the assigned lounge until 8 am. Long lines and over crowded elevators made the disembarkation poor. We miss the cinema...and wish that there was someplace to watch free movies.We also miss the evening buffets and late bites. Late at night, there is pizza, gelato for a fee, small pastry at Cafe Baccio, or room service.
Traveling as a family group was lots of fun. In spite of the things that didn't work, we still enjoyed being together. If my toilet worked and the cabin attendant did his job, I would have enjoyed this cruise. Less
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