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Independence of the Seas Cruise Review by Phil Parkinson

Home > Reviews > Member Reviews > Independence of the Seas Cruise Review by Phil Parkinson
Independence of the Seas
Independence of the Seas
Member Name: Phil Parkinson
Cruise Date: April 2012
Embarkation: Southampton
Destination: British Isles & Western Europe
Cabin Category:
Cabin Number:
Booking Method:
See More About: Independence of the Seas Cruise Reviews | British Isles & Western Europe Cruise Reviews | Royal Caribbean Cruise Deals
Member Rating   2.0 out of 5+
Dining 2.0
Public Rooms 3.0
Cabins Not Rated
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 2.0
Embarkation 2.0
Service 1.0
Value-for-Money 2.0
Rates 1.0
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Ship Facts: Independence of the Seas Review (by Cruise Critic!) | Independence of the Seas Deck Plans
Mini Cruise Disappointment
We booked to travel on The Independence Of The Seas, as we have travelled on this ship before and thoroughly enjoyed the cruise.

Once boarding, my wife's disability scooter became faulty, and it became necessary to use one of the on-board wheelchairs, which were extremely cumbersome. We contacted customer relations whilst on board, but were advised that no scooters were available for rental in our port of call (Le Havre). As a result I had to wheel my wife around the ship, which was extremely taxing, as I have diabetes.

The level of service received was reasonable. I have to say I wasn't particularly impressed, and the standard of food, especially in The Windjammer restaurant, was mediocre in the extreme.

The children's club was a particular disappointment. My grandson is disabled and so I would have chosen to stay with him. This simply wasn't presented as an option. It was simply a choice of leaving him there, or him not being accepted. Inexcusable in my opinion.

I would say that as a disabled passenger, my experience was more negative than positive for this trip, especially bearing in mind the experience with my grandson.

On the whole, I would not recommend this cruise.

Publication Date: 05/11/12
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