Very disappointing experience.: Arcadia Cruise Review by Alicekirby
Overall Member Rating
Very disappointing experience.
Embarkation: Cape Town
My question for P&O is how responsible they feel for the welfare of their passengers and what steps do they take to ensure their well being. Many passengers are elderly and frail and had become very ill, some several times. The ship's personnel denied there was a problem aboard. The doctors said they could do nothing and charged Â£50 for that advice.
Otherwise the ship seemed fine. We enjoyed the space, public rooms etc. Our cabin (A deck) was comfortable and stable even in heavy seas. We didn't enjoy More the 'sitting' arrangements at dinner. If we cruise again we would only sail on ships where you can choose when to use the dining room. 6.30pm is too early and 8.30pm much too late.
The staff were courteous and friendly (our waiter supplied us, unasked, with ginger tea and honey to soothe our throats) and the food was okay. The Orchid and The Grill, the two private restaurants were better. I didn't enjoy The Belvedere buffet restaurant - very downmarket.
It was our first cruise and a great disappointment. Less
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