Great things we enjoyed:
•Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles.
•Our dining room waiters [Teguh and Dana] were also great.
•The entertainment team is one of the best we have seen among other competitors - especially Kimika Duo [they are fabulous - we have seen them performed several times in the past at the Caribbean Princess and HAL], the production show "iBroadway" was very well presented with very talented and energetic cast [not too crazy about "Boogie Wonderland" - a little corny], the Full Tilt, the dance band [sorry, I forgot their names - the Filipino group] and your show room band [very tight and solid sound, pleasant to listen to].
•We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days.
•We enjoyed the More
bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days.
•Fortune Casino was great - it allows us to win a few and lose a few - not just simply taking our money. There were variety slot machines to select from without having to wait for availability.
•Cosmos was one of our favorite hang out places during the cruise - very elegant and quite relaxing.
•The library was cozy and quiet sanctuary for those who love reading and relaxing.
•The tall and very friendly female gift shop staff assisted us with our cologne selection [sorry, we cannot recall her name].
•Bertrand, Ocean Grill's waiter, was very friendly and pleasant to chat with during our morning breakfast routine.
NOT so great things which disappoint us:
-The Construction through out our cruise. We were not once warned that our cruise was going to be a WIP Cruise [Work in Progress] when we first made our booking. We chose to go on a cruise to 'get away' from the hustle and bustle of city life, hectic work schedule, construction noise and other home improvement inconveniences. We love to lounge in the promenade deck to relax, enjoying fresh air, the scenic beauty of nature and the peaceful open ocean. During our cruise, various sections of the promenade deck were barricaded, workers were constantly working, pounding or scraping. Some sections were closed off through out the cruise. The promenade deck resembled an abandoned industrial construction site. The Sunrise Deck 11 also resembled another construction site - lumber stacks by jogging track, construction crew pounding, scraping, moving heavy equipments and having very loud exchange in the jogging track area, unsightly barrier surrounding the children play area and construction supplies and equipments were placed just about everywhere with no regard to guests' convenience.
-The 'term' Dry Dock was used constantly, once we were on board the Millennium from crew, construction workers and officers. It would have been nice if we were told about this when we first made our reservation, prior to finalizing our booking and spent the additional monies for the upgrade to Concierge Class. We had to be selective as to where to eat our meal - some sections might be subjected to constant drilling, pounding or scraping noise. During sea days, the Pool and the Solarium turned to an over-crowded zone - guests were hoarding lounge chairs, tables, etc. Other lounging areas on the ship were not accessible due to construction, water everywhere and lounge chairs were stacked and roped off. The promenade deck was also a construction zone - lounge chairs were dirty or stacked - workers were painting or scraping - carpet rolls were stacked all over public area.
-Concierge Class Upgrade - misleading [save your $$$, do not upgrade]. Amenities were not delivered as promised - we had to ask through out our cruise for various amenities. Priority boarding/early embarkation was supposed to be Concierge Class privilege - but all category passengers benefited. Restaurant seating preference was not accommodated as promised - we asked for private table for two - we were seated in a large table w/a group of other passengers - Maitre d' not willing to assist and ended up w/table location in the least desirable area of the dining room for the rest of our cruise [same thing happened with other couples].
-Service in general was mediocre and uncaring. Some cooks or buffet servers were very unfriendly toward guests but very nice toward officers and fellow ship mates. Suggestion: decline the auto-gratuity and tip those individuals generously - especially if they deserved it.
-Most meat items both in the main dining room or buffet were tough [especially steaks, even filet mignon]. Order lamb shank, fish or lobster instead - they were great! Less
Celebrity Millennium Cruises to the Western Caribbean