The economy has had its impact on the Veendam as they are attempting to do the same with less people and thye are failing. Cabin stewards have more cabins to work on, wine stewards have more table to wait on and dinning room servers are rushing between tables.
Night 1 the bottle of wine was served during the entree, day 2 in the middle of the salad course. When ask why the poor service we were told there use to be 11 wine stewards working in the dining room, now there are nine and come June the number drops to six.
Attention to detail is lacking throughout the ship. We were on a 31 day cruise and they kept running out of food, flowers were wilting and light bulbs were burning out and not being replaced. No attention to detail!