Almost everyone we talked to before our cruise raved about how much we would *love* Disney cruises so maybe our expectations were too high, but this was not a great cruise. This was also our first cruise with kids so that may have something to do with it.
To start things off on the wrong foot, from the time we arrived at the Disney bus counter at the airport to the time we got to the ship no one offered to take care of our luggage. I ended up wheeling three suitcases all the way to our cabin myself. Not a relaxing beginning.
Our cabin looked great at first glance, but little annoyances kept appearing over the next few days. From a sticky substance on the balcony rail and furniture to broken floor tiles to a sofa bed that wouldn't close all the way it soon became apparent that maintenance was not a top priority on Disney Magic. The same could be said for many of the public spaces.
There was no lack of things to do, but Murphy must sail on DCL because the best activities were often scheduled at the same times. Our son loved the Oceaneers Club so much he even ate lunch and dinner there.
The food was good, but not great. The food at Palo was great, however, especially so since concierge guests can have Palo meals in their cabin for no charge.
The staff were excellent without exception. This is where Disney truly excels. All cast, officers, and even crew were very friendly, always smiling and courteous. Our servers were fantastic and our concierge Lynda was fabulous. It's the people that will have be returning to DCL.
Disembarkation was the smoothest we've experienced on any cruise. After breakfast in our room (another concierge perk) we took the elevator down to deck 3 and strolled right off the ship. There were no long lines, no crowds of people in the public areas, and no waiting for your color to be called before you could leave. We left our room at 7:45 and were on the bus before 8.