Celebrity Eclipse Review
Celebrity Eclipse 4/14/12 - Nearly Excellent
Rating by category
Additional details
This cruise had only two real warts, I'll get those out of the way first, because this was mostly a good experience.
1. The Celebrity website is truly amateurish, not at all intuitive or user-friendly. For examples:
- I pre-ordered one in-room liquor service and wanted to order another. The site wouldn't accept an addition to my order and didn't acknowledge that my order had been received. To get a second order, I had to place it independent of the first. Only when I had done that and logged out did I get an e-mail that both orders had been received. There was no flexibility for the usual "shopping cart" approach to order say two liquors, one mixer, and one box of snacks. Each of the two orders had to be independent, with all the trimmings on each.
Cabin Review
Celebrity Suite
Celebrity Suite 1619 was efficiently laid out and pleasant. It could have benefited from more use of mirrors, to make the suite look larger. The balcony was roomy and nicely furnished. Housekeeping was quite good. There was a little vibration, apparently from the engine exhaust stacks, This wasn't a serious problem, but I think next time I'd opt for a suite farther forward.