The overall picture was good, but some work needs to be done. The executive team was onboard taking notes in order to make changes. The staff was great and very attentive to all especially those that had difficulty getting around. The entertainment was outstanding. The common areas of the ship were very luxurious and yet very comfy and inviting. The only thing I can think of they need to add are some throws to cover your feet when you are reading. The waitstaff were all very eager but working out their kinks in the service. Food was good, varied, and presented well. I don't drink wine, but I heard it was good.
We enjoyed the ports. Two were right on the levee and at the others they provided continual hop on hop off buses to various stops so that you could see the towns and the sights. They have 3 of their own buses that follow the boat around and they have local tour guides on the buses to give history and answer questions. Very well thought out and implemented. I have to say the "Bob" the guy in charge of the tours is one of the best assets on the boat team. He knew the answers to everything and always had a moment to chat. Rain or shine his smiling face would greet you as you left and as you returned. Some of the towns had a welcoming committee to greet the ship. They are all very thankful that she is back on the water. We only took one "premium" tour which we had to pay extra for and it was the highlight of the trip. It was to chef Regina's home for cocktails and goodies. She is the picture of Southern hospitality and her home is just lovely.
Most rooms have twin beds, but we pushed ours together. Our room was about the size I expected but very classy and well laid out with plenty of space for hanging and folded clothes. The bathroom was small, but the one thing there is plenty of is HOT water. The dress code was very casual with resort casual for the dining room. You never had to worry about being hungry. The Front Porch always had something to eat whether it was lite breakfast, hot dogs, popcorn, cookies, soft drinks, coffee, ice cream, etc.
I don't think that I would recommend this for families with kids. There seemed to be nothing for them to do unless they can entertain themselves. They did have a good supply of games. They had a theatre, but I never saw where they showed a movie. They played Bingo one time. The Riverlorian talks were excellent........very informative while being entertaining.
Be sure to watch the lowering of the stacks. On our cruise, the box seats for the entertainment were first come first serve.