We started our trip on cruise day. We took a chance and flew into Houston (Hobby) airport and took the RCII shuttle to the port. This was very organized and event though we ran into traffic getting to the port we still arrived well before 2pm. Advantage was we walked right up to the desk, checked in and boarded the ship and went directly to our cabin.
Our cabin steward was Jose and he did a excellent job keeping ice in our room. We are easy to please, so thats our only request. We did however only had a towel animal every other night. We know that it wasn't just us, because others also said that was all they got as well. I do look forward to seeing these, so I was disappointed not to get one every night.
We had 2 sea days in a row, so it was very nice lesiurly days. First stop was Roatan. Very pretty place, we however did not have a excursion for here, so we only went to the port shops and spent the day on board.
Next stop was Belize City. We went to the Xunantunich ruins. I highly recomend this excursion. We had to travel 2 hours to get to it, but it was well worth it. Beautiful place. Hubby got to climb all the way to the top of the ruins and took pictures. The lunch provided was decent, nothing to brag about. Hubby did buy the hot sause they had with the meal. He said it was very tasty.
Next stop was Cozumel. We had a excursion booked. The 4x4 jeep,caverns and lunch. But when we returned to our cabin from the Belize excursion we received a notice telling us that it was canceled due to technical problems. No other explantion, just that. And as it was around 5pm we went down to the exploration desk to see if we could get something else. The lady there did not seem to want to help us, and after beating our head against the wall, we gave up and told her that we would spend our money in town instead of with RCI. Never had I been treated like that on RCI before. Normaly they bend over backwards to please you.
We had late seating for dinner. We linked our table with others that I had met on cruise critic, and we had a wonderful time. Our waiter wasn't as attentive as the assistant waiter Abigale. I can't even remember his name. The head waiter did his usual brown nosing when he needed to, I don't know his name either.
We had one night at Chops. So worth the money. Great service and food. We also a 4 meals at Johnny Rockets. The cafe is pretty good, I really liked the mousse of the day. Something different everyday. Didn't care for the passionfruit one though. Tasted like perfume.
I wouldn't bother with the internet service. We spent the $150 for it and only got menimal service and none in port. Could have been where our cabin was or something else. The Mariner needs to upgrade their service.
Our biggest complaint was Customs getting off the ship. Everyone complains about RCI not caring about you, once your off the ship, but really folks they can't do anything about customs except not use the port. Once your off at the end of the cruise, your in the hands of the federal government. We stood in line for over 3 hours. They only had 3 booths open for the mases and 3 open if you use porter service, which only took 1 hour off the time. Non US people went right through. Not fair!!! We heard the reason for the slowness was that since we went to Belize, they were scanning each and every passport. It was a good thing we had scheduled for the shuttle to take us back to the airport as well, because we would have been screwed. Our airfare back home wasn't until 7pm, so we knew we would be okay. But I had heard others saying they had missed there flights.
We will not be cruising out of Galveston again. We have no problems in Florida, because they seem to be pretty organized, but not so for Galveston.
Overall, we booked another cruise with RCI to be picked in the future. We really do love that cruise line.