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Rotterdam Cruise Review by 1968Graduate

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Member Name: 1968Graduate
Cruise Date: February 2012
Embarkation: San Diego
Destination: South America & Antarctica
Cabin Category: H
Cabin Number: 3389
Booking Method: Internet Agency
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Member Rating   4.0 out of 5+
Dining 4.0
Public Rooms 5.0
Cabins 2.0
Entertainment 4.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 2.0
Embarkation 3.0
Service 5.0
Value-for-Money 5.0
Rates 5.0
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Ship Facts: Rotterdam Review (by Cruise Critic!) | Rotterdam Deck Plans
Inca Empire Cruise
Entertainment: Much better than we expected. They brought in a lot of different acts and most were very good. We have been on many HAL cruises and the only better entertainment was on a world cruise on the Prinsendam. With the dining schedule at either 5:30 p.m. or 8:00 p.m., the theater was not big enough to accomodate everyone at the 7:00 p.m. shows. HAL used to have shows at 8 and 10 p.m., but has changed to 7 and 9, so everyone tries to crowd in at the 7 p.m. show. HAL should return to having the shows at 8 and 10.

Cabin: We learned to our great disappointment that our cabin, 3389 (Oceanview obstructed) was directly under the gangway in the ship's main kitchen, and we heard loud noises at all times of the night. I demanded to be put in another cabin, but the front desk people, overly defensive and somewhat arrogant, claimed the ship was 100% full, and that they did not have any unoccupied cabins, so we had to put up with the noise for 30 days.

Cuisine: This was standard HAL food, which is generally very good, but not outstanding. The service was, in my opinion, of a very high quality.

Pet Peeves: Disembarkment in San Diego was a disaster, nearly caused a riot of departing passengers. The ship claimed that US Immigration required every single one of the 1,400 passengers to be personally interviewed on board before anyone could leave the ship!!! We had to catch a 10:30 a.m. flight, so we were held up waiting in a hallway jammed with about 200 angry passengers with early flights, for about 2 and a half hours!! Further complicating things, the ship announced that certain passengers were causing the delay because they "overslept". Why the heck wasn't HAL more pro-active in checking the cabins of missing passengers=??? We nearly missed our flight--frustrating because the airport is only about a half mile from the dock.

Summary: We liked most of the ports, and in general the cruise was very good, with a few complications, as outlined above.

Publication Date: 04/19/12
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