We are huge Disney fans with two children 7 and 9 yo. We have passes to all 4 Disney parks and spend a lot of time doing all things Disney. We planned to take this cruise for 13 months with my parents and compared to most it is very expensive. We booked the least expensive inside cabin which was a decent size and it was clean and comfortable. My parents booked a balcony which was huge and the view was awesome. If you can get a balcony.
Our cabin steward did a fine job of keeping it clean as much as possible, but to be honest we were only in it to sleep and shower. There are 3 fresh water pools 1 children's Mickey pool with a slide and a splash pad, a family pool and an adults only area with a pool and 2 hot tubs. The adult area also has nicer chairs and the staff do a great job keeping the kids out of this area. There is not a lot of deck space around the pools with chairs so its hard to lounge by the pools. There is a giant movie screen above the pool which plays Disney cartoons all day. The characters are not always around and accessible they make scheduled appearances which get crazy and crowded. I thought this was odd. They do have a character breakfast which several of the characters come to each table for photos!! Don't miss this we enjoyed this very much. The wait staff make costumes for you out of napkins pots and pans. Its pretty cool and a lot of fun!
The food was decent in the dining room but I preferred Pluto's Dog House and Goofy's Galley which are located next to the pool, great fast food spot for hot dogs, the best tacos, paninis. Soda is included for free so we took advantage of that. There is not an evening buffet which I did not like so if you did not like the main dining room food you were kind of out of luck. They also don't have alternative meals on the menu to choose from. My wife loved the dining room food I just thought it was OK. Our first night in the dining room was in Parrot Cay which you alternate to 2 other dining rooms every night with your wait staff. Our fist night was a disaster. Our waiter never introduced himself and was very disorganized. The food portions for our kids were very small like for a toddler, and our steaks were inedible. The absolute worst dining service I have had in 19 cruises. We spoke to the head waiter Jose who was awesome. He provided a new buss er and waiter. Tyrone and Jackson and they were absolutely terrific. Tyrone did magic tricks for the kids and was just a great guy, what we would have expected from Disney. Animators Palate and Lumiere's were amazing don't miss the show in Animators Palate. The buffet area was crowded and small, we chose to eat at Parrot Cay for breakfast which was excellent.
My kids absolutely loved the Oceaneers club and lab. They had the greatest time and never wanted to leave. The staff in there is amazing and they keep them from morning till 12 midnight if you want!LOL. no extra charge. loved it. They were always doing things with the kids games etc.They have phones which you carry with you and the text you if the kids want to be picked up. These phones also work on the private island.
We went to Grand Cayman, Cozumel and Castaway Cay. Castaway Cay is truly amazing. It is literally Disney on an island. Trams and everything. Best private island out there. It was amazing!!!!!!! You have to see it.
The shows were the absolute best. Better than any other cruise line and we have sailed most of them. The first show is a twist on Cinderella, great singing and acting, like watching a live Disney movie. The other two shows were just as good. Do not miss the shows!!
Embarkation and debarkation were fast and smooth
Disney goes above and beyond to make it the best cruise experience possible, however I think they are slowly pricing the average middle class family out. Our cruise was a 6 day western on the Magic. The Magic is being moved to A different port and the brand new Fantasy is taking over it's spot. We paid $3500.00 for a 6 day cheapest inside cabin, the following week a 7 day on the new Fantasy will cost you over $7000.00 for the same cabin same ports. Who can afford that???? With that being said if money is not an object I believe that Disney is probably the best and you will not regret it.