Disappointed RCL customer: Freedom of the Seas Cruise Review by mlyonsden
Overall Member Rating
Disappointed RCL customer
Destination: Eastern Caribbean
Embarkation: Port Canaveral (Orlando)
Took a shuttle (Tropicanna) to the ship. Seemed like it took forever. Arrived at Port at about 12:30pm, we were just shocked how big FOS ship was. It was beautiful. Embarkment was fast and smooth. First impressioned were wow. We went to our room. It was nice but not any better than carnival. We went to Windjammer, the food was ok but not fantastic. We ate lunch there until the last day when we found out about the wonderful salad bar in the dining room. I wish we would have been told about it earlier in the cruise.
The muster drill was very smooth and not as time consuming as the past one. We ate dinner every night in the dining room. Food was good but carnivals was better (selection, type, etc). Waiter staff was good, but hated them always telling us their service was great. The only problem we had was More formal night with lobster/prime rib. They limited us to either lobster or prime rib not both and they were limiting the lobster to 2 max per person, this was totally against all we had heard from previous customers. We went to every show, they were very good and worth our time. Ice show was incredible. We enjoyed the movie theatre. We went one time to Johnny Rockets not worth the time or money. Ben and Jerry's was great. Soda pass was worth purchasing.
Our room steward was almost invisible, he did the 2x a day but I saw him only 3 times the whole cruise, my wife never met him. If you need help with excursions be prepared for unprofessional uncaring people. I never could get the help I needed, I asked on Wed for Thur excursions to late to book another but they wouldn't provide maps to the closest beach or anything regarding St Maarten. Consider the price difference between RCI and Carnival I expected much better than we received. Less
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