We just returned from a 14 day Celebrity Constellation Caribbean cruise. It was marvelous. The embarkation and debarkation process was brilliant, the food was outstanding, and the staff was well trained, friendly and wanting to please. We would go back tomorrow if we could.
In the last couple of years connectivity to the internet has dramatically escalated. However the ship was charging $0.75 a minute. There were some packages that were a little better but not much. Not many people were using the ship's facilities. One only had to look at the empty wifi hotspots around the ship or look at the passengers and crew huddled around wifi hotspots at the various ports. I do realize that the cruise companies are a for profit business and that cruise prices are held down by various other revenue sources aboard the ship. However most hotels, vacation condos, etc are offering free wifi. Certainly once the ship is conected the cost has to be minimal. I would even be comfortable paying a reasonable flat fee ie $50 per week.
Most cruise lines are trying to distinguish themselves by offering new and unique experiences ie rock wall climbing, waterslides, sliding pool roofs, real green grass, ice bars, etc. Most of our passengers were not the rock wall/waterslide demographic but would have enjoyed connecting to the internet.
Celebrity could lead the move towards universal connectivity and make every stateroom wifi connected. Or they could join the pack when the demand is too strong to ignore.
I hope that anyone reading this review would pressure all cruise lines to hook us up for a reasonable fee or, better yet, for free. Change won't come until passengers demand it. I would welcome any suggestions that anyone has.