We've tried Norwegian, Disney, Princess and Royal. We like Royal Caribbean the best by far so we stayed with them for the next couple of cruises. When we found out that Celebrity was owned by Royal and supposed to be even better we decided to try it even though it was more quite a bit more expensive. We have cruised the Caribbean several times and I liked the fact that the Celebrity itinerary offered ports of call that I had never been to.
We booked through the 800 number on Celebrity's website. We always get a balcony room but on Celebrity there was an immediate up-sell to the Aqua or Concierge Class of balcony. The Aqua Class offered meals in Blue (the all organic, health conscious restaurant), higher tread count sheets, unlimited access to the Persian Garden part of the spa and multiple other amenities. I'm a sucker for luxury so I fell for it and booked an Aqua Class Veranda.
The ship was BY FAR the most beautiful ship I have ever been on. It is truly 1st class from bow to stern.
We had an Aqua Class Veranda on the 9th deck forward. The room was very average. Nothing exceptional, nothing negative.