BACKGROUND - We have traveled on Princess as often as on all our other cruises combined.

EMBARKATION - the worst ever on any line, let alone Princess. Staggered boarding may work for Princess, but not for her passengers. Standing outside the terminal for several hours if you are unable to walk somewhere else is not acceptable. Everyone was supposed to board between 2 and 4, and passengers were still coming aboard after 5. Princess, please go back to the way you used to check us in at San Francisco. We've boarded at Pier 35 with another ship before and it wasn't a problem then.

SERVICE - As great as usual. Princess employees have been uniformly excellent and friendly with very few exceptions. Read more