This is our first time with Royal Caribbean and I found them to be very helpful pre cruise. They responded to my questions via email promptly with the required information.
Boarding in Fremantle was hassle free. We had a problem on board in that our Seapass card failed to open our cabin door. There were several passengers on Deck 9 with the same problem. A trip to Guest Reception to get a new card which also failed to open the door. A further card was issued which solved the problem.
Radiance of the Seas is a beautiful ship and the balcony cabin had more room than our last cabin on Sun Princess. Having a sofa in the room to relax on was great. Toiletries weren't supplied on this cruise line either so take your own shampoos, hand creams etc.
We weren't happy with one of our neighbours who insisted on smoking cigars on their balcony. We had to shut our balcony door to keep the stench out, I don't think cigars should be allowed on cruise ships.
We found the food on board to be very good, plenty of variety on the menu and several choices of dining areas if you wanted to eat somewhere different. We didn't pay extra for the 5 specialised restaurants on board.
Shore tours were well organised, the tendering service was a bit slow - priority went to getting the organised shore tours away, the rest of the general passengers seemed to be left waiting quite a while for tenders.
Staff on the ship were very helpful.
This ship has a small cinema - only about 40 seats but they show movies every couple of hours. The movies were quite old, some new releases would be better.
There is also no laundromat on board, you can pay to have your laundry done or hand-wash as required.
Leaving the ship in Sydney was also quick and efficient.
All in all a fantastic cruise, great ship, highly recommended