I have sailed with RCI over 50 times, with a number of those trips on Enchantment. I like Enchantment as it is one of RCI's smaller ships and has a Concierge Lounge - both of which are important to me. Embarkation in Baltimore is easy, terminal is a short, $40, taxi ride from BWI, embarkation formalities were easy and quick, now if only RCI would do something about its very delayed (on all ships) luggage delivery. This time, shorter than most, it took 4 1/2 hrs. even though my Diamond Plus tags are supposed to ensure priority delivery.
First its time to check table assignment, and in my case make a change, and then its off to the very crowded Windjammer Buffet for lunch. Cabins available at 1:30 pm., safety drill at 3:15, and underway at 5 pm for three days at sea.
Entire trip was very "RCI", all OK, nothing special, constant attempts to "sell", so-so food in Dining Room and Windjammer, excellent friendly service from crew, tired and old shows, headline entertainers More
that I had seen many times before, a poor destination lecturer, good Cruise Director and staff, overpriced shore excursions, great experience on Labadee - their "Private Island".
I was particularly upset that as part of the constant attempts to "sell" that the Spa Director and "Dr. Botox" were paraded thru the Concierge Lounge and interrupted our cocktail time to "visit" and sell their wares. Also on many RCI ships little extras, e.g. fruit bowls, snack trays etc. are sent to their most senior cruisers - but not on Enchantment. Even those is the best suites mentioned that the only beverages in their cabins were one bottle of water and little else. Cutbacks are everywhere and all pervading e.g. you have to "request" ice service, suite passengers must "request" stationary etc. RCI has also again raised the surcharge in Chops (their steakhouse) to $30.00. As a result the first time I ate there I was the ONLY customer, the second time there were two other tables being occupied. Does it ever occur to the 'bean counters" that constantly raising prices leads people to stay away?
Overall yes a good cruise because price is right, and friendly service and Concierge Lounge make the other irritants worth putting up with.. Less
Enchantment of the Seas Cruises to the Southern Caribbean