American Queen Voyages Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Very Good
444 reviews
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11-20 of 444 American Queen Voyages Cruise Reviews
Review for a Alaska Cruise on Ocean Victory
OneTimeCruiser01
First Time Cruiser • Age 60s
OK, please bear in mind that this was our first cruise ever. It was a birthday/anniversary gift to ourselves so we were open to paying a bit more.
We were looking for a trip with a smaller number of passengers (Ocean Victory has a max of around 180) and a ship that could go to areas the big ships cannot. We also wanted to focus on seeing and learning about Alaska: scenery, wildlife, history, ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're glad to hear that you had a great voyage on Ocean Victory. However, we are disappointed to hear about the COVID-19 cases. We also regret to hear that you...
Sail Date: July 2023
Review for a U.S.A. Cruise on Ocean Voyager
3rdGenCunarder
10+ Cruises • Age 70s
I have wanted to do this cruise for a long time, sailing in all five Great Lakes. I have watched the two ships (currently Ocean Navigator and Ocean Voyager, formerly Victory I and II)) go through various owners. Each time someone bought them and started up, I thought next year I'm going to do this. And then they'd go out of business. I really hoped AQV would make a go of them. But the day before ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review! We're glad to hear that you enjoyed sailing the Great Lakes with us. We are disappointed to hear that the cabin was not up to expectations and will make sure...
Sail Date: June 2023
Review for a North America River Cruise on American Queen
runner19492002
10+ Cruises • Age 70s
American Queen Voyages are always fun and these 74 and 73 year olds traveled from Memphis to New Orleans. We traveled on the Countess on two occasions last year and that ship is nice. The American Queen, however, is a step above. The ship is larger and has more to enjoy than the smaller AQ vessels. We always choose the inside cabin on AQV because it is far less expensive and close to the Front ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review! We are glad to hear that you had a great experience sailing with us, and hope to welcome you back aboard soon. We apologize for the missed port of call. When...
Sail Date: June 2023
Review for a U.S.A. Cruise on Ocean Navigator
CaliforniaTuna
10+ Cruises • Age 80s
We booked the Ocean Navigator 9-night Great Lakes cruise from Toronto to Chicago (Milwaukee, actually) scheduled to embark on Thursday, May 25th from Toronto.
During Thursday afternoon check-in at the pre-cruise hotel in Toronto, we were told transfer to the ship would take us to the dock in Port Colborne, Canada, not the dock in Toronto. This was a result of the Ocean Navigator having ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving feedback. We regret to hear that your experience on Ocean Navigator was not what you expected, and we apologize for the unprecedented mechanical problems. We will pass...
Sail Date: May 2023
Review for a U.S.A. Cruise on Ocean Voyager
Leighabelle
10+ Cruises • Age 80s
My husband and I had never seen the Great Lakes other than a peek from a Chicago hotel window many years ago and decided this would be a great 80th birthday present for me. We have had great experience with American Queen on two previous cruises and looked forward to this one. Unfortunately, we were disappointed from the time we got off our plane in Toronto around 10:00 at night expecting to ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello! We are disappointed to hear that you did not enjoy many aspects of your Great Lakes experience. We will make sure to pass along feedback to the hospitality team who arrived late for...
Sail Date: May 2023
Review for a U.S.A. Cruise on Ocean Navigator
SeaAdventure
10+ Cruises • Age 50s
We wanted a gentle cruise exploring the Great Lakes. That's exactly what we got. Staff couldn't do enough for you.
Food good, stateroom clean, tours OK if you take all premium ones.
What wasn't good:
--There is no outside deck to walk on except a short semi-circle on top deck.
--Entertainment was awful. Played same jazz music every night-even when requests were made for ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for taking the time to leave a review. We are disappointed to hear that the experience on the Great Lakes did not live up to your expectations. We will pass your feedback along to...
Sail Date: May 2023
Review for a North America River Cruise on American Queen
donhanley46
10+ Cruises • Age 70s
The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thanks for the feedback! We are disappointed to hear that you did not enjoy your time on American Queen. We have noted your feedback on the dining room staff and unorganized Crew and will...
Sail Date: May 2023
Review for a U.S.A. Cruise on Ocean Navigator
stampingmom
10+ Cruises • Age 70s
We had never traveled all of the Great Lakes and this sounded like a wonderful opportunity. Unfortunately our 7 p.m departure from Toronto didn't happen and no real explanation was ever given. The first report was that we would be skipping Niagra Falls which was not a popular choice. That was changed. However, we had to go to Cleveland and Detroit and were forced to miss Saulte Ste. Marie thus ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi there! We are disappointed to hear that you did not enjoy your Great Lakes experience. We regret not being able to take you to Saulte Ste. Marie and will make sure to pass this feedback...
Sail Date: May 2023
Review for a North America River Cruise on American Countess
Rnovicki
10+ Cruises • Age 70s
May 2-9, 2023. (I am 70 years old, and my friend was 62 - if that matters)
I choose this riverboat cruise for 3 reasons: Derby, Paddlewheel & Great Steamboat Race (3 Bucket Lists). A friend of mine went with me on the Countess which holds 245 passengers and a great small ship. The food was amazing, the itineraries were great - they even do their own Hop/On Hop Off Buses with local tour ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback. We appreciate your kind words and are thrilled to hear that you had a great time on our Kentucky Derby sailing. We will pass this feedback along to the American...
Sail Date: May 2023
Review for a North America River Cruise on American Countess
Bballdee1986
2-5 Cruises • Age 50s
I booked my first river cruise on the Lower Mississippi River for March 2023 back in May 2022 on the American Countess. I was concerned about what level of service to expect given the pandemic. I proceeded hoping that things would settle down back towards normal as the embarkation date approached. I am a manual wheelchair user and require an ADA cabin. I knew the number of accommodating cabins ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for the feedback and your kind words. We are disappointed to hear that some of the food was at a less than ideal temperature. We will make sure we pass this along to the American...
Sail Date: March 2023
Traveled with disabled person
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