Celestyal Cruises Celestyal Crystal Cruise Reviews

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Celestyal Crystal

Member Rating

62% Loved It

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4.0 Editor's Rating
124 Celestyal Cruises Celestyal Crystal Cruise Reviews
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Excellent
41
Very Good
36
Average
18
Poor
16
Terrible
12
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Rating Summary
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Susquehanna303
Member Since 2012
2 reviews
2 helpful votes
Picked this cruise as it is the only itinerary that circles Cuba and makes 3 major port stops: Santiago, two full days and overnight in Havana, and Cienfuego. Originally, the itinerary included Maria Gouda but that was replaced with stop ... Read more
JMann404
Member Since 2013
1 review
4 forum posts
Wanted to see Cuba without a lot of hassle and long bus trips so chose a 7 day cruise which included 3 Cuban ports. (Havana, Cienfuegos and Santiago) Some of the entrance channels are narrow and shallow which will prevent larger ships from ... Read more
greatsloer
Member Since 2017
1 review
1 helpful vote
Sailed March 2017
We chose this for a true Cuban experience before it all changes. Embarkation and Disembarkation was a breeze. The best in a long time. Don't go on this ship if you're expecting all the bells and whistles of a megaship. The ... Read more
darstamp@gmail.com
2 reviews
2 helpful votes
Sailed March 2017
Our cruise was part of a package booked through Air Transat. We expected it to be a direct flight from Vancouver to Havana but instead we stopped at Santa Clara, got off the plane, and got back on to fly to Varadero. Then we were bussed ... Read more
Claire M.
Member Since 2017
1 review
4 helpful votes
Sailed February 2017
The embarkation was 6 hours late, the ship was waiting a few miles from Havana Port because there was no place for the ship in Port. I understood the problem and accepted it wasn't there fault, the think I had a problem with was a lack of ... Read more
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NasusHctak5
Member Since 2017
1 review
6 helpful votes
My friend and I chose this cruise after hearing glowing reviews from another mutual friend who went last year. He said this cruise was a "MUST!". It sounded interesting from his description so we decided to go for it. I'm so ... Read more
FunAtSea.USA
Member Since 2017
1 review
5 helpful votes
Great Cruise Office/Animators team! You won't be disappointed if you join Martha, Victor, and/or Mahelys for fun. Dynamite personalities, and they always give you the extra effort and big smiles. Nightly shows were excellent, and tied ... Read more
Arkansas cruisers
Member Since 2008
1 review
546 forum posts
1 helpful vote
We chose the Celestyal Crystal for our Cuba cruise due to their multiple Cuban ports, their experience and history offering People to People programs in this market, and the ease of flying into and staying in Montego Bay pre-cruise. There ... Read more
Wanderlost
Member Since 2010
4 reviews
191 forum posts
2 helpful votes
What can be said about a seven day cruise to Cuba which includes an overnight in Havana along with stops in Cienfuegos and Santiago? To simply say this was a great cruise would be an understatement which would not do justice to this ship, ... Read more
cinderella33
Member Since 2017
1 review
5 helpful votes
I chose this ship as an easy way to visit large areas of Cuba on a US approved people to people program. The company really covered every aspect of Cuban culture from Cuban staff, Cuban professor on board, Cuban food specialties on the ... Read more
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Staci0615
Member Since 2001
5 reviews
170 forum posts
6 helpful votes
Sailed February 2017
Being American it is a little harder to see Cuba(as we cannot go as pure tourists). Upon researching ways we discovered Celestyal and their People to People Program. Leaving out of Montego Bay Jamaica was effortless, we had a direct flight ... Read more
joedex
Member Since 2017
1 review
13 helpful votes
Sailed January 2017
Let me start by saying I am not a frequent cruiser. So my review is not a comparison to other cruise ships. Our objective was to see Cuba in different ports above and beyond just Havana with the convenience of having our accommodations ... Read more
surfcitygirl
Member Since 2012
6 reviews
95 forum posts
8 helpful votes
Sailed January 2017
First of all, hats off to Danny the cruise director and the entire entertainment crew. Danny is very enthusiastic, full of energy, and speaks probably at least eight languages. He is an asset to the company. The Cuban musicians are ... Read more
kconrad2k
Member Since 2017
1 review
My husband and I jumped at a last minute opportunity to join George Mason University’s week-long cultural cruise around Cuba in January. We joined approximately 500 other passengers who boarded the Celestyal Crystal in Montego Bay, ... Read more
Delta Dara
Member Since 2017
1 review
9 helpful votes
There was a group of 18 of us from the US who wanted to see Cuba before it changes too much. I can remember when I was a little girl and Castro took over. For half a century, we couldn't go to Cuba and it was very isolated. Now it's ... Read more
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smoothersailing
Member Since 2009
1 review
3 forum posts
7 helpful votes
We chose this trip for the experience of cruising around Cuba, enjoying days at sea and admiring the coastline. On arrival in Montego Bay, men started grabbing bags as they were off loaded from the bus before we could get off. The company ... Read more
catawbaisland
Member Since 2017
1 review
17 helpful votes
I was the Group Leader for 18 USA passengers on a People to People tour to Cuba in early January 2017. Most were between 60 and 75 years old. We selected cruising, in part to avoid long, cramped bus rides which would otherwise be needed ... Read more
mindabu
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
We chose this cruise because it offered us Americans the chance to see Cuba. We departed from Montego Bay, Jamaica and because we had been to Jamaica before and didn't care for it we didn't do any exploring. The check-in process to ... Read more
Emmert
Member Since 2017
1 review
5 helpful votes
We chose this cruise line because we are Americans wanting to visit Cuba and at the time this was our best choice. Ship is old, windows were dirty, crew not helpful and unfriendly. Most unfriendly crew we have had in a dozen cruises. I ... Read more
princesa_carolina
Member Since 2017
1 review
5 helpful votes
We choose the cruise because it was essentially the only way we could see Cuba in a family group. That said, we got to see much less of Cuba and much more of the cruise than we hoped. This was through no fault of the cruise however. We ... Read more
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kimhay
Member Since 2017
1 review
7 helpful votes
Sailed December 2016
I choose this particular cruise to see some of Cuba, which was a most fascinating, educational, and interesting country. I would certainly return to see more. But - and I have to mention this way - the absolute unexpected delight of my ... Read more
Sparra77
Member Since 2017
1 review
3 helpful votes
Sailed December 2016
We had planned this cruise for 10 months prior as a Christmas trip with 6 of our good friends and stayed two days in Montego Bay, Jamaica before embarking at the Port there. I had never been on a cruise before and I have to say my ... Read more
Papa O
Member Since 2013
2 reviews
43 forum posts
3 helpful votes
Sailed December 2016
After reading so many negative things about this cruise, we were constantly surprised by the quality of the trip. The size of the ship was perfect for such an important destination. We chose this cruise because of the number of ports ... Read more
hokalice
Member Since 2017
1 review
2 helpful votes
Sailed December 2016
Embarkation was good but not enough signs directing you to the check-in desk or to the ship (MSC was also docked here and their signs were everywhere which made it a little confusing). Disembarkation was very smooth. The cabin was ... Read more
mrsweber1
Member Since 2009
1 review
1 forum post
14 helpful votes
We chose this cruise last minute because the cruise we had booked to Cuba was cancelled. We originally discounted this cruise line because of the negative reviews, but then I remembered that dissatisfied customers usually post more often ... Read more
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