Celestyal Cruises Celestyal Crystal Cruise Reviews

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Celestyal Crystal

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117 Celestyal Cruises Celestyal Crystal Cruise Reviews
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Excellent
38
Very Good
32
Average
18
Poor
16
Terrible
12
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8
Rating Summary
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Value for Money
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Claire M.
Member Since 2017
1 review
1 helpful vote
Sailed four weeks ago
The embarkation was 6 hours late, the ship was waiting a few miles from Havana Port because there was no place for the ship in Port. I understood the problem and accepted it wasn't there fault, the think I had a problem with was a lack of ... Read more
NasusHctak5
Member Since 2017
1 review
4 helpful votes
My friend and I chose this cruise after hearing glowing reviews from another mutual friend who went last year. He said this cruise was a "MUST!". It sounded interesting from his description so we decided to go for it. I'm so ... Read more
FunAtSea.USA
Member Since 2017
1 review
4 helpful votes
Great Cruise Office/Animators team! You won't be disappointed if you join Martha, Victor, and/or Mahelys for fun. Dynamite personalities, and they always give you the extra effort and big smiles. Nightly shows were excellent, and tied ... Read more
cinderella33
Member Since 2017
1 review
4 helpful votes
I chose this ship as an easy way to visit large areas of Cuba on a US approved people to people program. The company really covered every aspect of Cuban culture from Cuban staff, Cuban professor on board, Cuban food specialties on the ... Read more
Staci0615
Member Since 2001
5 reviews
169 forum posts
5 helpful votes
Sailed February 2017
Being American it is a little harder to see Cuba(as we cannot go as pure tourists). Upon researching ways we discovered Celestyal and their People to People Program. Leaving out of Montego Bay Jamaica was effortless, we had a direct flight ... Read more
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joedex
Member Since 2017
1 review
12 helpful votes
Sailed January 2017
Let me start by saying I am not a frequent cruiser. So my review is not a comparison to other cruise ships. Our objective was to see Cuba in different ports above and beyond just Havana with the convenience of having our accommodations ... Read more
surfcitygirl
Member Since 2012
6 reviews
94 forum posts
8 helpful votes
Sailed January 2017
First of all, hats off to Danny the cruise director and the entire entertainment crew. Danny is very enthusiastic, full of energy, and speaks probably at least eight languages. He is an asset to the company. The Cuban musicians are ... Read more
Delta Dara
Member Since 2017
1 review
8 helpful votes
There was a group of 18 of us from the US who wanted to see Cuba before it changes too much. I can remember when I was a little girl and Castro took over. For half a century, we couldn't go to Cuba and it was very isolated. Now it's ... Read more
smoothersailing
Member Since 2009
1 review
3 forum posts
6 helpful votes
We chose this trip for the experience of cruising around Cuba, enjoying days at sea and admiring the coastline. On arrival in Montego Bay, men started grabbing bags as they were off loaded from the bus before we could get off. The company ... Read more
catawbaisland
Member Since 2017
1 review
16 helpful votes
I was the Group Leader for 18 USA passengers on a People to People tour to Cuba in early January 2017. Most were between 60 and 75 years old. We selected cruising, in part to avoid long, cramped bus rides which would otherwise be needed ... Read more
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mindabu
Member Since 2017
1 review
4 helpful votes
Sailed January 2017
We chose this cruise because it offered us Americans the chance to see Cuba. We departed from Montego Bay, Jamaica and because we had been to Jamaica before and didn't care for it we didn't do any exploring. The check-in process to ... Read more
Emmert
Member Since 2017
1 review
5 helpful votes
We chose this cruise line because we are Americans wanting to visit Cuba and at the time this was our best choice. Ship is old, windows were dirty, crew not helpful and unfriendly. Most unfriendly crew we have had in a dozen cruises. I ... Read more
princesa_carolina
Member Since 2017
1 review
4 helpful votes
We choose the cruise because it was essentially the only way we could see Cuba in a family group. That said, we got to see much less of Cuba and much more of the cruise than we hoped. This was through no fault of the cruise however. We ... Read more
kimhay
Member Since 2017
1 review
7 helpful votes
Sailed December 2016
I choose this particular cruise to see some of Cuba, which was a most fascinating, educational, and interesting country. I would certainly return to see more. But - and I have to mention this way - the absolute unexpected delight of my ... Read more
Sparra77
Member Since 2017
1 review
3 helpful votes
Sailed December 2016
We had planned this cruise for 10 months prior as a Christmas trip with 6 of our good friends and stayed two days in Montego Bay, Jamaica before embarking at the Port there. I had never been on a cruise before and I have to say my ... Read more
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Papa O
Member Since 2013
2 reviews
43 forum posts
3 helpful votes
Sailed December 2016
After reading so many negative things about this cruise, we were constantly surprised by the quality of the trip. The size of the ship was perfect for such an important destination. We chose this cruise because of the number of ports ... Read more
hokalice
Member Since 2017
1 review
2 helpful votes
Sailed December 2016
Embarkation was good but not enough signs directing you to the check-in desk or to the ship (MSC was also docked here and their signs were everywhere which made it a little confusing). Disembarkation was very smooth. The cabin was ... Read more
mrsweber1
Member Since 2009
1 review
1 forum post
14 helpful votes
We chose this cruise last minute because the cruise we had booked to Cuba was cancelled. We originally discounted this cruise line because of the negative reviews, but then I remembered that dissatisfied customers usually post more often ... Read more
happyhelen
Member Since 2009
1 review
97 forum posts
8 helpful votes
Sailed December 2016
We just returned from Cuba. The reviews of the ship were "iffy" Not true, the ship was great. Very clean, our cabin was fine. The shower was very, very small. Our air was just o.k.. Mohammed in the dining room was amazing. He ... Read more
T-D-S
Member Since 2016
1 review
10 helpful votes
We didn't fancy traveling over land to reach Cienfuegos & Santiago, cruising seemed to be the best way to travel. We didn't expect or want luxury so we weren't disappointed by this cruise. It was well organised with friendly crew ... Read more
Helpful? Thank T-D-S
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dorizee2
Member Since 2016
1 review
8 helpful votes
Sailed November 2016
We chose this ship for the ports that it offered and the programs with it, and loved every minute of it. But if you are expecting a luxury cruise line, this is not for you. We were on the second floor . The room was vey small but quiet. ... Read more
zak477
Member Since 2012
21 reviews
5 helpful votes
Sailed November 2016
I found this company about 6 months ago while looking for companies that offer tours of Cuba. At that time we USA citizens still had limited access to Cuba and the tour companies offering tours usually charge $1000 per day for land tours. ... Read more
GScritics
Member Since 2016
1 review
13 helpful votes
Basically: Cuba has only moderately good roads; passable Chinese buses and long roads and distances. This is why it is fantastic to travel to Cuba by ship. You drive especially in the night and you have time in the day for sightseeing. ... Read more
nansi
Member Since 2000
1 review
322 forum posts
12 helpful votes
The first part of this was posted on the message boards. I've added many more details here (scroll down to "more observations") Well unfortunately for us, Fidel died the night before we arrived in Cuba, which totally altered ... Read more
Helpful? Thank nansi
mckrakken
Member Since 2016
1 review
4 helpful votes
Sailed September 2016
I personally loved this cruise! The crew were excellent, the entertainment was great, the excursions were great too. I loved everything about the cruise. We had an Olive Oil thematic. This meant a few interesting presentations by an ... Read more
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