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Review for a North America River Cruise on American Queen
cruise-otter
10+ Cruises • Age 70s
In June 2019, my wife and I took the American Queen paddle wheeler on a one-week trip down the Mississippi River. Trip went from Memphis to New Orleans (the Deep South).
I rate this trip as an overall 5 (on a scale of 5), based on its distinctive niche for educational travel.
The Mississippi River is America’s other “Route 66.” You can see it from shore by driving yourself along the Great ...
Read MoreResponse from JaneF, Guest Relations Manager
Wow Cruise-otter! This is a great review! Thank you so much for recognizing the educational value. We are thrilled to learn that you enjoyed your cruise and the deviations. We sure...
Sail Date: June 2019
Review for a North America River Cruise on American Queen
Lindy Jo
10+ Cruises • Age 70s
I was always looking at Mississippi River cruises, but they seemed too expensive. My husband and I usually cruise in the Carribean on ships that have a lot of attractions. Oasis,Allure) Then,Cruise Critic advertised this cruise
The American Queen is small compared to large cruise ships (425 abt.) but all the luxuries were there. Great food in the dining room, the informal buffet at dinner time ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Lindy Jo! Thank you for the five star review! We are so pleased to learn that you enjoyed your cruise. We appreciate your acknowledgement of our talented entertainers. We sure do hope...
Sail Date: May 2019
Review for a U.S.A. Cruise on American Queen
DSeddon
First Time Cruiser • Age 40s
ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together.
Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
Read MoreSail Date: May 2019
Review for a U.S.A. Cruise on American Queen
MarionK
2-5 Cruises • Age 70s
My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing.
Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
Read MoreResponse from AlexL, Consumer Marketing Mgr. - AQSC
Dear MarionK,
Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...
Sail Date: May 2019
Review for a North America River Cruise on American Queen
Cruisergroup2019
10+ Cruises • Age 70s
I chose this cruise because a group of 18 of us wanted to cruise on a riverboat. This group cruises frequently but never a riverboat. Nothing about this cruise line is current. You can't even make online reservations. We had planned and booked everything before boarding, premium excursions, private cocktail reception. After boarding no one at the customer service desk or tour desk seemed to know ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Cruisergroup2019,
We are so disappointed to hear that your cruise did not meet your expectations. At American Queen Steamboat Company, we create memorable experiences that exceed all...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
Justbeginners
2-5 Cruises • Age 60s
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect!
Not quite!
Disappointed with quality of some of entertainment.
Particularly the lounge singer- we felt very poor, could have been much better.
Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Justbeginners!
Thank you for taking the time to submit your review! We hope you will come back and see that we have made some improvements in the areas you have given us your feedback on....
Sail Date: April 2019
Review for a North America River Cruise on American Queen
ejbrand7289
First Time Cruiser • Age 30s
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality and did not cater well for vegetarians. Unfortunately there was also a lot of fried fish rather than fresh fish. There were also times when the boat ran out of ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi ejbrand7289! Thank you for taking the time to write the review! We are pleased to learn that your overall experience was a great one! We value our guest feedback and If you would like...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
cesaltz
10+ Cruises • Age 80s
We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River,
We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent and we actually booked it via separate reservations a day early,
The room on board was nice, however our steward was at best poor, in fact the ship changed him ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Cesaltz!
Thank you for taking the time to submit your review. It is very rare to receive feedback such as this. However, we do value our guest feedback and would like the opportunity to...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
Susie Ohio
2-5 Cruises • Age 80s
I was invited to join friends on this cruise. New Orleans is a great place to visit pre-cruise. Our hotel was within walking distance of many attractions. Cabin was small but compact, clean and orderly. The bathroom was good size and the walkin shower excellent. Amenities included were shampoo, lotion, shower gel, nice size bar of hand soap. The food was plentiful, many choices, and of ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Susie Ohio! Thank you so much for the 5 star review! We are pleased to learn that you had a great time! Thank you for recognizing that our team was able to provide such a great...
Sail Date: March 2019
Review for a U.S.A. Cruise on American Queen
Traveler711
2-5 Cruises • Age 30s
We sailed on the American Queen from New Orleans to Memphis in March of 2019.
Due to mother nature the river was too high on the river when we sailed. The American Queen had to make a few adjustments from our original itinerary. However, this process seemed to be done very well. We were notified in advance of what would be changing before getting on the boat, and still were able to see ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Traveler711!
A family feel is definitely what we hope our guests feel when cruising with us. The capacity of our boats really does allow us to get to know each and every guest, their...
Sail Date: March 2019
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