"We had a very good experience on this ship and found the staff, food, and overall experience to be way above what others have said.The cruise line can’t control the rudeness of guests, nor can they control the way the Greek government runs the cable car, tender service, or number of ships in port on any given day in Santorini...."Read More
Phenomenal cruise. Only downside was that we could not dock at the cay because of the weather. Otherwise everything else was splendid. The ship itself is very clean and elegant and they had so much staff that we never had to wait for drinks or anything. The food quality is superb and has a very wide variety. Our room cleaner was awesome and cleaned both in the morning and evening. They even ...
I recently booked the MSC Divina for me and my girlfriend to go on a little getaway trip to the Bahamas and their private island. I think is overpriced for what you actually get. The cruise ship is old and needs to be remodeled. The cruise ship was packed with far too many people, making it feel cramped and uncomfortable instead of relaxing. Everywhere you went, it was crowded, from the decks, ...
The cruise was amazing! It was a smooth cruise to the Bajamas! It was my first cruise ever and i didn't get sea sick!!! Rooms were very clean, and service was excellent. Lots of activities to do on the cruise ship like live performances, bars, casino, F1 simulator, Foosball, etc. The ship was enormous and elegant. There was a 24/7 buffet service that served all sorts of foods. We were unable to ...
The ship may be beautiful, but the organization is terrible. Not enough tables in the main restaurant, not enough sunbeds by the pool. Daily lack of Jameson Whiskey, Jack Daniels, Brandy etc and carbonated water!!!! at the bar of the Black Crab Restaurant and other restaurants that were included in the drink package I purchased. The evening dancing in the black crab restaurant full of alcohol ...
To start, they did not have regular sprite on the entire boat, we had to call the manager to get us the sprite, the food was super bad, poorly prepared, it was always cold, many people got sick to the stomach, they had no variety at all, the staff they do not know how to prepare drinks from the bar, the boat has an italian concept and they do not even know how to prepare pizzas.
The customer ...
We tried to make the most of it! The ship headed right into a tropical storm so one of our stops we stayed on. Half the people were sick on the boat. The 8 hot tubs were always closed, we got into 2 shows because they were always full, the hallways were always crowded. The lay out was horrible and the elevators were slow ( I did get my steps in)the had lots and lots of stairs. Seemed like ...
I am struggling with understanding the incessant negative reviews of the Divina. I took a 4-night sailing to the Bahamas and had a wonderful experience. I am a solo female traveler. I initially booked Bella interior guarantee and was upgraded to a junior balcony on deck 9 at no cost. Embarkation was incredibly smooth, from dropping my suitcase with the porter to getting on the ship was less than ...
This was my first cruise ever, and an exciting opportunity to celebrate my 25th wedding anniversary. I have been a long time listener and donor of KLove, and was thrilled to be on an all Christian cruise. Unfortunately, some of our experiences were beyond words, and we couldn't get off the ship fast enough.
The MSC Web Check-in process was never fully accessible, so many phone calls had to be ...
This was our 3rd cruise with MSC - we traveled on the Klove cruise in 2015, 2017, and this past January.
This will be our last time with MSC - this past trip my husband and I traveled with my sister and her husband
Here are my notes…
Positive
Boarding was much simpler
Tarzon was very helpful at the customer service desk
Negative
Upon check in - sister & hubby were told ...
My mother and I booked this cruise for my handicapped sister to enjoy.
It was the K-Love cruise and I will say that the K-love staff and performers were the only positive experience.
Everything else was absolutely awful.
The staff was rude, aggressive, entirely unhelpful, and acted as though asking for a water was an inconvenience.
The only place with free water was the ...