P&O Australia Pacific Jewel Cruise Reviews

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Pacific Jewel

Member Rating

44% Loved It

Cruise Critic Rating

3.5 Editor's Rating
185 P&O Australia Pacific Jewel Cruise Reviews
Cruiser rating
Excellent
37
Very Good
41
Average
56
Poor
29
Terrible
15
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Family Cruises
Family Cruises
47
First-Time Cruisers
First-Time Cruisers
25
Senior Cruises
Senior Cruises
18
Group and Theme Cruises
Group and Theme Cruises
13
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Harneynay
Member Since 2016
1 review
Wasn't very impressed at all. Being an ex cruise ship employee I have sailed on many ships and found this one to be best summed up in one word - tired! The interior of the ship is dated and in some parts worn and dirty. One waiter and ... Read more
rayboy
Member Since 2016
1 review
2 helpful votes
Sailed November 2016
Reasonable cruise ,great stateroom good cabin staff. The new look pantry wasnt all it was cracked up to be it did the job . No food available after 9 at night ,So if you fancy a cheese and crackers later at night you better grab what ... Read more
Darcylzzy
Member Since 2016
1 review
8 helpful votes
Chose this cruise as I was turning 70 and was looking for memorable experience to celebrate this milestone in my life. However on boarding Pacific Jewel was totally underwhelmed from the start. Without detailing problems experienced they ... Read more
MartinHin
Member Since 2016
1 review
6 helpful votes
Sailed October 2016
I am an ex customer service manager and you have to get things 100% right to get 10. You got things 60% so you get 6. Main problems were : cockroaches in the shower ( -4), staff English problems (-1), missing Lifou stop with no ... Read more
secki
Member Since 2016
1 review
9 helpful votes
For my first cruise, what a let down. Aged ship, broken fixtures and fittings, duct tape to cover up sharp edges, room had hair on the window sill and in shower on emarkation. Staff were friendly but most seem non-motivated, especially ... Read more
Helpful? Thank secki
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the boat cover bloke
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
My wife and 12 year old daughter enjoyed our family cruise . This being my first and my wife had been on two others . Overall the cruise , staff and experience was an enjoyable time .I was a bit surprised to find that the extra things fo ... Read more
hollylodge
Member Since 2016
1 review
10 helpful votes
Sailed September 2016
having taken 71 previous cruises some (not many) with P&O I can honestly say I was disgusted with the whole cruise.there were only two good things one was the comfortable beds and the other was Mathew on the cruise staff who will go ... Read more
Pavan
Member Since 2016
1 review
9 helpful votes
Rooms are dated. A few touch ups such as furniture and paint touch ups would go a long way in maintaining the condition of the room. Cleanliness level was ok. Every once in a while it would be a good idea to move the bedside drawers out ... Read more
Helpful? Thank Pavan
Sollie
Member Since 2016
1 review
10 helpful votes
We chose this cruise to see more of our wonderful country. We did not spare any expense and booked a mini suite cabin 11148. Although the ship needs a clean we could look past that as the cabin was nice and spacious and the staff were just ... Read more
dnreemey
Member Since 2016
1 review
7 helpful votes
Sailed September 2016
We chose the cruise as we have not seen PNG islands previously and there is only so many times you can visit Port Vila or Noumea. This was out 4th cruise with previous being on Pacific Sun and Dawn. Overall the ship was old but very ... Read more
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blueybastos
Member Since 2016
1 review
10 helpful votes
Sailed August 2016
Just returned from a 11 night cruise to PNG onboard the Pacific Jewel in cabin 10247. We have been on quite a few different ships from various cruise lines and I must say that we do not nitpick about very minor problems but take notice of ... Read more
lagoon380
Member Since 2013
1 review
163 forum posts
8 helpful votes
We chose a cruise on the Pacific Jewel due to it going to the Conflict Islands. Having been on 4 Carnival cruises, 2 on the Spirit and 2 on the Legend, we decided to give P & O a try despite reading many bad reviews. The ... Read more
Natsys
Member Since 2016
1 review
16 helpful votes
Sailed August 2016
As first time cruisers we were excited yet filled with trepidation - what to take , what to wear, theme nights , how much to allow for spending money. The usual questions that newbies would ask - but the info we got back from people ... Read more
southsider20
Member Since 2016
1 review
8 helpful votes
Sailed July 2016
I chose this cruise as my partner didn't have a passport but we wanted some sun, this was my third cruise one previously on Pacific Dawn and the other on Dawn Princess. In comparison I was not impressed, the Jewel was a smaller ship to the ... Read more
davandliz
Member Since 2016
1 review
5 helpful votes
Sailed July 2016
Over 2 hours to disembark onto tender at Mooloolaba - and this with a priority ticket because of our mini-suite. First we were told that the ship was late - a lie. I watched it drop anchor just after 7am. Then we were told by an ... Read more
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windsor26
Member Since 2008
6 reviews
6,248 forum posts
8 helpful votes
Was trying a new ship and trying to see if P&O had improved after the mediocre ship Pacific Pearl earlier in January That ship was dirty boring badly served and the food was awful The Jewel was excellent The staff were welcoming ... Read more
Lunafan
Member Since 2016
1 review
6 helpful votes
Our worst cruise out of 9 taken. Sit down dining in the Waterfront was appalling, really really slow service, very basic menu and generally plonk down waiting service though service quality appeared to vary in accord with the gender of the ... Read more
mbear64
Member Since 2016
1 review
4 helpful votes
Just recently spent 10 days aboard the Pacific Jewel visiting Noumea, Lifou, Vila, Mystery Island and the Isle of Pines and have to say it was a most enjoyable time. The embarkation process at Sydney went relatively smooth and we into ... Read more
mackozie
Member Since 2012
2 reviews
12 forum posts
2 helpful votes
I cruise solo so I often have a different outlook to how a cruise works. This was my 3rd cruise out of Sydney in the past 5 years. I have never had any issue with embarkation, no matter the cruise line. This time I arrived at checkin at ... Read more
Emnauwontok
Member Since 2016
1 review
10 helpful votes
Primarily value for money, @ $999.00 for an inside double cabin. The option was an outside cabin with totally obstructed views, could not see the point of paying an extra $100! Good points: food was good at the Pantry, with lots of ... Read more
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chapconn@gmail.com
Member Since 2016
1 review
9 helpful votes
This was our first cruise experience chosen as it was advertised as a "Blues" cruise. We attend Blues festivals so we were excited to be going on a cruise with the prospect of listening to some good music. P&O did not ... Read more
Ozzy777
Member Since 2016
1 review
8 helpful votes
Teh destinations looked good and the price reasonable. What I didnt expect was such an old ship- painted over rust, damaged UV film on very dirty windows, varnish worn off furniture. The main dining room food was bad boarding house ... Read more
Chmw
Member Since 2016
1 review
7 helpful votes
We went Basically because it was cheap. We paid $56 a day each and we didn't expect much and we got what we expected. Food very ordinary. Even Salt Grill was disappointing. Embarkation and disembarkation ok. Ship is old but clean. Cabin ... Read more
Helpful? Thank Chmw
teandmlkennedy
Member Since 2016
1 review
21 helpful votes
This was our 4th cruise but first with P&O had read alot of reviews and had a few concerns as we had always had a balcony but this time just booked a window cabin. Cabin was great very clean, good size better shower than in other ... Read more
survey54
Member Since 2010
9 reviews
12 helpful votes
‘Pacific Jewel” is purposefully a “no frills” cruiseship to keep the prices low - if you want the extras you have to pay for them. However our 14 night cruise was totally enjoyable: the ship is clean and well ... Read more
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